Student Services Manager (STDT ADVISOR SUPV 2)

Apply for Job Job ID 73755 Location Davis Full / Part Time Full Time Add to Favorite Jobs Email this Job

Job Summary

Under the direction of the Orange Cluster Chief Administrative Officer (CAO) in the College of Letters & Science, responsible for management and leadership for the Undergraduate Advising Center, Advising and Counseling, Admissions and Academic Services, and Program Development and Administration.

Provide supervision and leadership for planning, coordination, implementation, and assessment for undergraduate advising, recruitment, retention, and outreach.

Manage the undergraduate academic programs housed within the cluster. Provide advising and counseling to undergraduate students.

Responsible for daily management of all advising center functions, confidential issues, and materials involving interaction with university administrators, deans and faculty, staff, students, and the general public.

Provide expert consultation to faculty, advising staff, department chairs, undergraduate directors, and CAO on undergraduate education and advising.

Implement and interpret complex University, Academic Senate, and Registrar rules and regulations governing the academic student records.

Develop advising assessment tools and strategies; create professional development activities for advisors; and work with the Campus and College Academic Advising leadership to implement campus-wide academic advising initiatives.

Act as the representative of the unit in discussions with other student-oriented units across campus, including all four colleges, Student Judicial Affairs, the Student Disabilities Center, Financial Aid Office, Intercollegiate Athletics, Education Abroad Program, Undergraduate Education, Student Academic Success Center, EOP, CLL, and the ICC.

Apply By Date

October 31, 2024 at 11 : 59pm

Qualifications

Minimum Qualifications

• Bachelor's degree in education, psychology, sociology, counseling-related field preferred, or equivalent combination of education and experience.
• Demonstrated experience applying counseling and guidance techniques to provide academic advising and related services to undergraduate students at the University / College level.
• Demonstrated skills in examining and assessing college transcripts and computing grade point averages and grade point balances.
• Knowledge of State and Federal laws concerning confidentiality of student records. Demonstrated Skills to understand, interpret, and apply rules and philosophy to complex policies, procedures, and processes.
• Analytical, problem-solving, and conflict resolution skills to analyze situations, initiate solutions, develop guidelines with coordinating groups and programs, and involving students and student interactions.
• Interpersonal and communication skills to effectively interact with students, faculty, administrators, alumni, and community groups, including verbal and presentation skills;

writing editing, and proofreading skills to compose correspondence and prepare clear and concise summaries.

• Organizational skills to provide direction in program planning and implementation and make presentations in group and public forums
• Computer skills for word processing, creating spreadsheets, data processing and interpretation, and creation of presentations.

Preferred Qualifications

• Masters degree in Student Affairs or Higher Education Administration or an equivalent combination of education and experience
• Experience developing, organizing, and implementing educational programs, workshops, or seminars to enhance student development and retention for a diverse student population
• Skills to supervise and lead professional and student staff teams in various professional settings, venues, and circumstances.
• Ability to establish and maintain working relationships with constituencies inside and outside the university.
• Ability to synthesize information, concepts, and ideas from various sources to design and implement programs and administrative advising support systems.
• Ability to develop timelines and to work effectively within them.
• Ability to develop and administer goals for projects as necessary.

Key Responsibilities

• 30% - Leadership / Supervision
• 30% - Advising / Counseling / Outreach
• 20% - Cluster. College, University Service & Liason
• 20% - Program Development, Implementation & Evaluation

Department Overview

The Orange Cluster Administration supports three academic units : Communication, Linguistics, and Political Science, and is comprised of approximately 60 ladder-rank faculty members, 10-15 unit-18 and Continuing and Temporary Lecturers, over 105 non-Senate academic employees of varying titles per quarter, 15 FTE career staff, 105+ graduate students, and 2,500+ declared undergraduate majors.

The Orange Cluster Administration and the College of Letters and Science embraces and values diversity, equity, and inclusion (DEI).

We are committed to employing and retaining a diverse workforce and have programs and policies in place to ensure all employees can succeed regardless of race, color, national origin, religion, sex, gender expression, gender identity, gender transition status, pregnancy, physical or mental disability, medical condition, genetic information, ancestry, marital status, age, sexual orientation, citizenship or service in the uniformed services, including protected veterans.

In acknowledgment of historical and current injustices faced by marginalized members of our global UC Davis community, we are firmly committed to supporting our Principles of Community and applying tenets of diversity, equity, and inclusion into every aspect of our everyday work and organizational culture.

POSITION INFORMATION

• Salary or Pay Range : $67,700 / yr. - $120,500 / yr.
• Salary Frequency : Monthly
• Salary Grade : Grade 21
• UC Job Title : STDT ADVISOR SUPV 2
• Number of Positions : 1
• Appointment Type : Staff : Career
• Percentage of Time : 100 %
• Shift Hours : Manager will advise
• Location : Davis, CA
• Union Representation : 99 - Non-Represented (PPSM)
• Benefits Eligible : Yes
• Hybrid / Remote / Onsite : This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals.

Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract.

Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC : https : / / ucnet.

universityofcalifornia.edu / labor / bargaining-units / index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off / Vacation / Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short / long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting / Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing / Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending / Stooping - Occasional Up to 3 Hours
• Squatting / Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use / repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving / reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer / Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• Work flexible schedule, including nights and weekends, sometimes on short notice, to meet business needs.
• The Smoke and Tobacco Free Environment policy is intended to provide a healthier safer, and more productive work and learning environment for the entire UC Community.

The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty.

Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles.

https : / / ucdasvispolicy.ellucid.com / documents / view / 271

Special Requirements

This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach.

We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground.

The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected.

The University of California, Davis is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit : https : / / policy.ucop.edu / doc / 4010393 / PPSM-20

For the University of California's Anti-Discrimination Policy, please visit : https : / / policy.ucop.edu / doc / 1001004 / Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification.

Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements?

We still encourage you to apply! #YouBelongHere