Boston Program Director

About SquashBusters

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SquashBusters is a 28-year-old sports-based youth development program that uses a combination of squash, fitness, academic support and enrichment, community service, and mentoring to improve the lives of youth in Boston, Lawrence, and Providence.

SquashBusters' mission is to challenge and nurture youth in these cities - as students, athletes, and citizens - so that they can recognize and fulfill their greatest potential in life.

Overview :

The Program Director (PD) will help determine the overall vision for all programming at their SquashBusters’ site and will oversee its implementation.

The PD will set the tone for hard work and commitment with a consistent presence and will create a positive, dynamic culture for staff, students, and families.

The Program Director will directly supervise and support academic and squash team members, leading meetings and trainings.

The PD will ensure strong partnerships with feeder’ schools and effective recruitment processes that lead to full enrollment.

The Program Director reports to the Chief Executive Officer (CEO).

Reports to : Chief Executive Officer

Supervisory Responsibility : Boston Program Team Members (two squash staff, two academic staff, and one co-op)

Home Office : Boston

Schedule : Full-time role with a primarily in-person schedule (some remote work possible). Occasional travel required.

Responsibilities :

Programmatic Responsibilities

• Oversee the development and implementation of all programming (academics, squash & fitness, social & emotional) to ensure high-quality and mission alignment.
• Ensure full participant enrollment and high attendance to achieve full space utilization and maximum dosage / impact. Lead recruitment efforts accordingly.
• In collaboration with the leadership team and other site PD’s, drive programmatic vision and ongoing program development.
• Ensure maintenance of student standards and performance benchmarks.
• Develop additional strategic plans documents to guide programming and overall vision.
• Use data to identify programmatic trends and create and / or adapt programs to meet identified needs.

Supervisory and Leadership Responsibilities

• Lead, manage and directly supervise team of academic and squash team members.
• Conduct both informal and formal observations of all staff members with formal observations involving pre- and post-observation meetings and a written summary of the observation.
• Meet regularly with staff members and conduct program staff evaluations at both mid-year and year-end.
• In collaboration with leadership team, implement staff improvement plans and termination procedures when appropriate.
• In collaboration with leadership team, create staff retention and appreciation initiatives.
• In collaboration with leadership team, recruit and hire site program staff.
• Build positive staff culture and work environment and motivate team around common goals.
• Facilitate and lead meetings and trainings.

Partnerships / Engagement

• Maintain relationships with partner schools to ensure consistent flow of participants and integration into school communities.
• Evaluate partnerships with an eye towards fit and seek new partnerships when necessary.
• Manage strategic relationships with our facility partners, Northeastern and LearnSquash to maximize court usage, increase opportunities for collaboration, and support the interests of all community members.
• Ensure families are kept informed about their child(ren)’s progress and are included as partners in school decisions; ensure families are aware of SQB programming.
• Ensure volunteers are well trained, supported, and feel included in the SQB community.

Administrative / Finance / HR Responsibilities

• Coordinate all program logistics including daily scheduling, program calendar, summer program structure and details.
• In collaboration with leadership team, maintain and update procedure manual to reflect organizational and programmatic policies and approaches.
• Oversee program budget and ensure team adheres to expense tracking policies and procedures.
• Maintain and organize relevant documents in Microsoft Teams.

Core Competencies

• Exceptional leadership, people management and communication skills. Demonstrated high energy and proactive style with a track record of successfully managing professionals, projects, and programs.
• Ability to lead, motivate and direct groups and individuals.
• An innovator, capable of creating or seizing opportunities to improve program effectiveness and student outcomes and build strategic partnerships.
• A demonstrated commitment to diversity and inclusion; valuing a diversity of perspectives and backgrounds.
• Enthusiasm for working with young people and experience developing trusting relationships with youth.
• Ability to work independently and thrive in a fast-paced environment.

Qualifications and Experience

• 5+ years of relevant professional experience
• 2+ years of management experience
• Track record of success in managing people and programs to desired outcomes
• Expertise in one or more of the following areas strongly desired : sports-based or other youth development; secondary education; nonprofit management

Compensation and Benefits

• Annual salary between $80,000-$90,000, commensurate with experience
• Retirement plan with employer matching
• 5 paid company holidays and days off plus an additional 16 vacation days (with some restrictions)
• Subsidized health, dental, and vision insurance available
• Free Employee Assistance Program, a cell phone subsidy, and public transportation and parking subsidies available

To Apply

Please send a resume and cover letter to Rachel Koury at [email protected] with the subject line : Boston Program Director.

SquashBusters is committed to the values of diversity, equity and inclusion and we strive to ensure that our key decision makers, Board of Directors, staff, and volunteers reflect the diversity of our student population whenever possible.

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