Job Description
Job Description
Job Ad : Customer Service Assistant - Pattern Promotions (Denver, CO)
Job Title : Customer Service Assistant
Company : Pattern Promotions
Location : Denver, CO
Salary : $41,000 - $55,000
Job Type : Full-Time
About Us :
Pattern Promotions is a leading marketing and promotions company dedicated to helping brands connect with their audiences through innovative and impactful campaigns.
We pride ourselves on delivering exceptional customer experiences and are looking for a Customer Service Assistant to join our growing team in Denver, CO.
If you are passionate about customer satisfaction and enjoy working in a fast-paced environment, we would love to hear from you!
Job Description :
As a Customer Service Assistant, you will be the first point of contact for our clients and customers, providing support and resolving inquiries in a timely and professional manner.
You will help maintain our high standards of customer service and ensure a smooth and positive experience for all. This role requires excellent communication skills and the ability to multitask efficiently.
Responsibilities :
- Provide exceptional customer service via phone, email, and in-person.
- Handle customer inquiries, complaints, and feedback with professionalism and efficiency.
- Assist in resolving product and service-related issues.
- Maintain accurate records of customer interactions and follow-up actions.
- Support the sales and marketing teams by providing customer feedback and insights.
- Stay up to date on product knowledge and company services.
- Assist in coordinating client meetings and ensuring customer satisfaction.
Skills Required :
- Strong verbal and written communication skills.
- Excellent problem-solving and multitasking abilities.
- High attention to detail and organizational skills.
- Ability to work well under pressure and handle difficult situations with a positive attitude.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Previous experience in customer service or a related field is preferred.
Benefits :
- Competitive salary ranging from $41,000 to $55,000.
- Health, dental, and vision insurance.
- Paid time off, holidays, and sick leave.
- Opportunities for professional development and career growth.
- Collaborative and supportive work environment.
Join Pattern Promotions and help us continue to deliver top-tier customer experiences. Apply today to become a part of our team as a Customer Service Assistant!
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