The Calibration Compliance Supervisor is responsible for implementing and maintaining HYTORC’s Quality Management Systems, handling the day-to-day quality activities in our South Hackensack location, coordinating calibration activities globally and driving continuous improvement.
Essential Duties and Responsibilities :
- Implementing, maintaining and driving continuous improvement of HYTORCS QMSs and accreditation’s, including ISO / IEC 17025, ISO 9001 : 2015, TUV, KHNP, AD2000, and ISO 80034 Ex Products System, for domestic and international locations.
- Managing quality issues and customer complaints.
- Facilitating root cause analysis, implementing problem appropriate corrective and preventive actions.
- Conducting internal and supplier audits to appropriate standards and guidelines.
- Hosting UL routine inspections and handling issues that arise.
- Coordinating with Calibration Lab Managers on quality and equipment needs and issues.
- Routinely auditing calibration activities for potential process deviations.
- Developing and maintaining uncertainty budgets for the calibration laboratories.
- Developing, monitoring, and maintaining repeatability and proficiency tests used for trend analysis.
- Designing and evaluating standard operating procedures for calibration asset management software and uncertainty software for laboratory calibration standards and customer calibration events.
- Assisting Engineering with the evaluation of new calibration methods and procedures.
- Using statistical techniques to analyze and validate measurement standards and processes.
- Ensuring that intermediate checks are performed on calibration standards,
- Authorizing short term extension of intervals on HYTORC standards when requested and to meet HYTORC needs based on valid reasons for interval extension or end of period reliability data.
- Supervising the laboratory’s inter-laboratory proficiency testing program and ensuring it is maintained.
- Providing training on all QMSs, including re-verification of all personnel as necessary to maintain confidence in tests and / or calibrations performed.
- Providing leadership and guidance to the Quality and other departments.
- Coordinating with HYTORC’s service department to support actions associated with customer feedback.
- Reporting on department and other KPIs.
Supervisory Responsibilities
- Compliance Team (2 Associates)
- Inspection Team (3 Associates)
- Quality Technical / Engineering Team (3 Associates)
- Additional resources may be added over time as we grow and needs identified.
Education / Skills / Experience Required
- B.S. degree in a technical field.
- ISO / IEC 17025 (minimum of 5 years’ experience). Experience in calibration and metrology for force / torque and pressure preferred.
- ISO 9001 : 2015 (minimum of 5 years’ experience). Three (3) day ISO 9001 : 2015 Auditor Training preferred.
- Three years of experience supervising and managing personnel.
- Must be able to understand and interpret statistical data.
- Excellent communication skills to interface with the customer (internal and external) and with all levels within the organization.
- Excellent problem-solving skills.
- Ability to perform uncertainty evaluation and analysis for measurement standards and associated measurement processes.
Computer Skills Necessary
- Microsoft Excel, Word and PowerPoint.
- SAP and / or other ERP Systems
Physical Demands / Requirements
- Ability to lift 40 lbs. with assistance.
- Ability to travel domestically and internationally up to 60% of the time.
Work Environment :
- Office, Warehouse, and Labs.
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