Production Supervisor

Description & Requirements

WestRock (NYSE : WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose : Innovate Boldly.

Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to more fiber-based packaging forward.

Job Summary : The Production Supervisor is responsible for managing plant employees to meet manufacturing and production schedules.

The Production Supervisor provides overall direction to production floor employees, including production, scheduling, performance management, training and other related areas, striving to improve overall operational efficiencies during the designated shift.

This role is responsible for coordinating production operations and maintaining effective quality procedures and safety regulations for the facility.

Major Job Responsibilities :

Business Excellence

• Manage the day-to-day operations of the shift with constant emphasis on safety, quality, delivery and cost
• Acts as first point of contact for operators regarding mechanical failure or production issues
• Support continuous improvement initiatives and enforce control procedures, recommending improvements to the Plant Superintendent, as appropriate
• Coordinates production activities with other departments to ensure production goals / objectives are accomplished in a timely and cost-effective manner
• Monitor production activities to eliminate waste and ensure adherence to production and shipping schedules
• Input production data accurately into system to measure and monitor KPIs (Key Performance Indicators) around efficiencies, downtime, inventory and overall production
• Provide recommendations to improve safety, environmental and health of the entire facility
• Produce daily reports on daily shift production and daily shift review to assess if daily goals are met
• Control load factors and workflow to ensure maximum use of available capacity and effective use of labor, tools and equipment

People and Culture

• Manage and coach employees, providing performance reviews and enforcing disciplinary actions
• Maintain staff by recruiting, selecting, orienting, training employees, and developing individual growth opportunities
• Directs maintenance employees to troubleshoot mechanical problems and perform preventative maintenance
• Enforce adherence to plant safety regulations and encourage employees to become safety- conscious
• Ensure daily that plant personnel follow all company standards and meet all customer commitments

Critical Skills / Capabilities :

Coaching : Provides people with tools, knowledge, and opportunities to develop themselves; determines employees’ training needs, works with employees to produce continuous development plans, and provides regular feedback and coaching to help employees develop in current and future roles;

visibly supports culture and teams

• Organizational Skills : Plans, arranges and / or monitors work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives
• Adaptability : Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieve desired results;

responds quickly to changing demands, processes, and updated information

• Communication : Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding
• Customer-Oriented : Proactively assesses and effectively resolves customer issues quickly; proactively communicates with customers to ensure alignment and satisfaction;
• ensures that quality improvements meet the needs and expectations of a diverse customer base; consistently operates with customers' best interests in mind Strategic Thinking : Develops short and long-term courses of action that support the organization's overall vision and mission;
• balances business, technical, and operational issues when determining a strategy; identifies problems with current strategies and suggests ways to resolve them;
• incorporates knowledge of WestRock’s goals / strategy as well as competitive, customer, supplier, industry, or marketplace trends into strategic plans;

capitalizes on opportunities and manages risks

Process-Oriented : Plans, designs, and manages processes while focusing on refining and improving to increase efficiency and effectiveness;

understands process inputs, activities, outputs, roles and sequencing

Technical Skills :

• Microsoft Office- Excel, PowerPoint, Outlook
• Kronos
• AS / 400

Other Qualifications :

To perform the duties of the job, this role requires :

• Occasionally positioning oneself low to the ground in a kneeling position for up to 5 minutes at a time
• Frequently reaching by extending fingers on one hand
• Frequently reaching by extending one arm
• Frequently using fingers to grasp with one hand
• Frequently using fingers to pinch with one hand
• Constantly using fingers to type with two hands
• Occasionally exerting force by pulling up to 10 lbs of weight
• Occasionally exerting force by pushing up to 10 lbs of weight
• Occasionally exerting force by lifting up to 10 lbs of weight
• The spoken exchange of ideas to be performed loudly 50-75% of the time
• The spoken exchange of ideas to be performed quickly 50-75% of the time
• Ensure the safe and accurate preparation and analyzing of data and figures, monitoring of a computer terminal, or inspection of small defects or parts

Work Environment :

• Constantly works indoors, in an environment that is climate controlled
• Occasionally works outdoors in natural environmental conditions (both hot and cold)
• Occasionally works indoors in an environment that is not climate controlled and has high temperatures
• Occasionally works indoors in an environment that is not climate controlled and has low temperatures
• The role is frequently sedentary, which entails sitting or being stationary
• Constantly stands or walks for 1-2 hours at a time
• Occasionally stands or walks for 3-6+ hours at a time
• Noisy industrial work environment; maintain strict adherence to safety rules and regulations

Experience :

• Required : 3 to 4 years of related experience
• Preferred : Manufacturing experience and corrugated supervisory experience; previous experience working in a Lean environment;

Six Sigma Green or Black Belt Certification

Education :

• Required : High School diploma or G.E.D. with equivalent experience
• Preferred : Bachelor’s degree (Business Management, Engineering or Operations Management)

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included.

WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.