Job Description
Volvo Cars Silver Spring is a part of the fast-growing MileOne Autogroup, a leader in automotive service. We are immediately hiring an Automotive Service Advisor / Service Writer for our busy automotive Service Department.
Our automotive Service Advisor / Service Writer greets customers and consults with them on their vehicle service needs.
Experience Everything MileOne has to Offer :
Competitive compensation with unlimited earning potential
Over $100,000 earning potential
Great opportunities for career advancement
Positive, success driven work environment
Training and mentoring opportunities
Service Advisor Responsibilities :
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Maintain above market CSI
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Service Advisor Qualifications :
- Prior experience in automotive service writing, preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Our MileOne Employee Advantage :
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company.
MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund : by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
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