Join our Team today!
We are seeking a skilled Installation Technician with 1 to 2 years of experience to join our team and assist in the installation of electronic control systems for both new and existing customers.
This role will also involve providing top-notch service and maintenance on all installed security solutions, including door access control, CCTV, intrusion detection, and communication systems.
We're looking for a candidate with a proven track record of success in this field who can help us deliver unparalleled support to our customers.
This position is based out of our Shreveport, Louisiana office.
Responsibilities
- Efficiently install and service all security solutions using installation folders and maps.
- Perform necessary installations and services, including running electrical wiring in crawl spaces, drilling, trenching, and related tasks.
- Connect control panels, install security software, perform wire concealment, and ensure application requirements are met.
- Conduct site inspections and review work orders, building plans, and installation manuals to verify materials requirements and proper installation procedures.
- Perform routine maintenance of installed equipment
- Identify, troubleshoot, and resolve issues effectively.
- Train customers on software and equipment usage and navigation.
- Maintain accurate documentation of all work performed and equipment used, following established policies.
- Coordinate work efforts with the Operations staff and other technicians while building strong relationships with customers.
- Build and maintain positive rapport with customers.
- Complete Daily Project Reports.
- Keep informed of new products and developments
- Perform a variety of marginal duties not listed, to be determined and assigned as needed.
- Manage a technician crew and job site when required.
- Maintain client privacy and confidentiality.
Requirements
- Clean background
- Ability to pass a state and federal background check to obtain industry licenses and security clearance
- Must pass pre-employment and random drug screens (Required by State Law)
- Flexible schedule. Must be available for nights / weekend work, as well as out of town overnight travel, as needed
- Current driver’s license and clean driving record (MVR)
- Possess or be able to obtain proper state licensing once hired
- A working knowledge and understanding of electronics
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks with attention to detail
- Possess a dedication to working in a fast-paced environment
- Possess excellent time management, planning, and forward-thinking skills
- Possess excellent telephone etiquette, communication, and listening skills
- Possess the ability to self-motivate and work with little supervision
- Ability to troubleshoot and repair other electronic components, including board level work, relays, networking equipment, computer hardware, and other CCTV equipment (both network and analog)
- Operate hand tools and equipment necessary to perform all associated tasks
- Demonstrate proficiency in reading and understanding electrical schematics, site maps and drawings, and related documents associated with the installation and service of security systems
- Present a professional image both in personal and vehicle appearance
- Maintain a professional demeanor with customers and employees
- Must be able to climb ladders and work on lifts as needed
- Must be able to lift at least 50 pounds
- Experience in one or more of the following Trades is preferred :
- Security Installation (possessing a LSFMA Security Endorsement)
- Fire Alarm or other Life Safety field
- Electrician Apprentice (90v +)
- Network Administration (Certification not required, but training for CCNA, MCSE, etc.)
- Other relevant electronics fields experience in access control and camera installation preferred.
Job Type : Full-time
Pay : From $18.00 per hour
Benefits :Schedule :
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Travel requirement :
Up to 75% travel
Ability to Relocate :
Shreveport, LA : Relocate before starting work (Required)
Work Location : In person