Description
Title : Client Tech Analyst Location : Washington DC Duration : 6 Months Contract
On-Site Work
Shift Hours : 7 AM to 4 PM or 8 AM to 5 PMQualifications Must Have Qualifications :
- Minimum 5 Years of experience troubleshooting technical issues working in a team environment.
- Excellent judgement, oral, listening, and written communication skills with the ability to effectively communicate with IS professionals, all levels of staff, management, and contractors.
- Proven experience with Windows and Apple computers, iPhones, network connected printers and IP telephones.
- Usage and training experience with Microsoft Office 365 applications.
- Incident and request fulfillment handling with a demonstrated sense of urgency.
- Inventory control and equipment management experience.
- Enjoys providing great customer service in a feedback driven environment.
Great to Have Preferred Qualifications
- Jira, Confluence, Workday, NetIQ, BigFix, Jamf, Adobe and PowerShell experience.
- Project management experience.
Education Requirements
- High School Diploma or GED required.
- Bachelor's degree preferred.
- Related certifications preferred.
Experience
Minimum of 5 years of relevant experience to include roles with increasing responsibility and training.
Security Clearance
- Must have the ability to obtain and maintain a security clearance.
Client Tech Analyst
Title: Client Tech Analyst Location: Washington DC Duration: 6 Months Contract. Minimum 5 Years of experience troubleshooting technical issues working in a team environment. ...
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