Director of Forensic Business Operations.

Duties and Responsibilities :

• Performance Management : Lead the development, implementation, and monitoring of KPIs to measure and assess the effectiveness of forensic patient programs (competency restoration, wait lists, housing, bed usage, etc.).
• Data Analysis and Quality Improvement : Conduct regular evaluations, analyze data to identify opportunities for program improvement, and implement evidence-based solutions to enhance program efficiency and patient outcomes.
• Strategic Planning : Contribute to strategic planning for forensic services, utilizing data analysis and program evaluation to inform future direction and resource allocation.
• Leadership and Collaboration : Supervise direct reports, foster a collaborative work environment, and effectively manage change initiatives to drive program success.
• Communication & Reporting : Prepare clear and concise reports on program performance, program evaluations, and progress towards established milestones for stakeholders across different levels.

Supervisory Responsibilities :

• Team Leadership & Development : Build and lead a high-performing team by providing coaching, mentoring, and professional development opportunities to the Business Support Analyst Supervisor and Forensic Housing Administrator.
• Performance Management : Conduct regular performance evaluations, provide constructive feedback, and implement strategies to maximize individual and team effectiveness.
• Workforce Management : Effectively manage workloads, ensure efficient team operations, and delegate tasks strategically.
• Employee Relations : Foster a positive and professional work environment, address employee concerns proactively, and handle disciplinary matters in accordance with company policies.

Required Knowledge, Skills, and Abilities :

• Communication & Presentation Skills : Deliver clear, concise, and persuasive presentations both orally and in writing, effectively communicating complex information to diverse audiences.
• Impact Analysis : Assess the operational impact of initiatives, legislation, and other guidelines, translating them into actionable strategies.
• Collaboration & Feedback : Foster a collaborative environment, actively solicit and provide constructive feedback to promote continuous improvement.
• Stress Management : Thrive in a fast-paced, demanding environment, prioritizing effectively and managing time efficiently.
• Subject Matter Expertise : Possess a strong understanding of state, federal, and professional standards relevant to DBHDD programs, services, and operations.

Physical Requirements :

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Limited travel throughout the state of Georgia; some overnight travel required.

Minimum Qualifications :

• Bachelor's degree in Business Administration, Public Administration, Healthcare Administration, or a closely related field from an accredited college or university.
• Five years of progressively responsible experience in business operations management, program evaluation, or a related field.
• Demonstrated experience overseeing complex projects, managing staff, and driving operational excellence.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Valid driver's license with a clean driving record.

Preferred Qualifications :

• Master's degree in Business Administration, Public Policy, Healthcare Management, or a related field.
• Prior experience working within the public sector, particularly in the criminal justice and mental health systems.
• Demonstrated understanding of the delivery of forensic services, specifically those related to DBHDD programs.
• Proven ability to build and maintain strong relationships with government agencies, law enforcement, and community stakeholders.
• Experience with data analysis and performance measurement methodologies.

Benefits

Employment Requirements

To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications.

Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care :

• Drug Screening
• TB Evaluation
• Annual Influenza*
• Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.