A company is looking for a Service Design Product Manager to enhance customer service experiences.Key ResponsibilitiesPartner with analytics and customer experience teams to gather insights and identify customer pain pointsOptimize customer experience and first contact resolution across digital and CFAR-assisted servicing capabilitiesCollaborate with technology and service delivery teams to develop and implement solutions for customer identification and authenticationRequired QualificationsBachelor's degree with 4+ years of relevant experience, or an equivalent combination of education and experienceExperience in cross-functional collaborationAnalytical mindset and digital savvinessFamiliarity with customer service and customer experience domainsStrong sense of accountability and ownership of business results
Service Design Product Manager
A company is looking for a Service Design Product Manager to enhance customer service experiences. ...
Cash Services Senior Product Manager
Wells Fargo is seeking a Senior Product Manager within Global Treasury Management as part of Enterprise Functions who will be responsible for managing Branch and ATM Cash Services. Lead or participate in product management initiatives and deliverables for Global Treasury Management Branch Services, ...
Senior Manager Product Design
A company is looking for a Senior Manager, Product Design to lead their product offerings in accounts, payments, and cohesion. ...
Products & Services Manager
Develop product, program and service enhancements to improve market effectiveness by participating in Product Development initiatives which includes giving direction to others to ensure that customer needs are satisfied, and programs meet financial goals. This position is responsible for overseeing ...
Senior Manager of Product Design
A company is looking for a Senior Manager of Product Design to lead a design team and enhance user experiences. ...
AVP - API Product Manager
Develop strong relationships with API product consumers (, developers or development teams using the API product) to understand their needs. Evangelize the use of the API product with development teams to increase the adoption and consumption of API product capabilities. Experience in building, laun...
Service Design Manager-Transaction Services/Incident Management...
Primary responsibility is to design service solutions associated with software and hardware products; Responsible for ensuring effective serviceability for a variety of products and modules. Service Design Manager - Transaction Services/Incident Management. Mentor other Service Design Consultants an...
Fire Sprinkler Design Manager
The Manager is also responsible for having a strong focus on customer service/support and for any other support tasks assigned by the Fire Sprinkler Manager. This position is a design management position and reports to the Fire Sprinkler Manager. The Designer Manager will supervise technical and adm...
Design Build Project Manager - Water Services NC
Design Build Project Manager - Water Services. Our client company has an exciting, immediate opening for an experienced and driven client-focused Design Build Project Manager to support our Water Team in growing our Collaborative Project Delivery business in any of our North Carolina offices in the ...
Product Development - Digital Engineering - Senior Manager
Our Product Development and Manufacturing team expertly combines Strategy, Operational, and Digital consulting capabilities to help our clients innovate, develop and manufacture products in a manner that helps establish differentiated products, significantly increases operational efficiency and driv...