Summary
GENERAL SUMMARY The Communications Specialist is responsible for coordinating the timely and efficient management of emergency patient referrals via 911 radio, telephone and other communication systems.
Work involves receiving critical information from healthcare providers, identifying and triaging referrals for critically ill and injured patients and the timely and appropriate documentation of relevant information into hospital databases.
Reports to department leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinates the pre-hospital emergent and non-emergent communication for trauma services activation.
Provides emergency communications and medical dispatch in accordance with all required protocols. Works collaboratively with critical care transport team to ensure a high level of patient and customer satisfaction.
Activates all transport team missions to include but not limited to ground, fixed wing, rotor wing and in-hospital assistance.
Performs inbound and outbound customer service communication utilizing complex telecommunication equipment. Functions independently and prioritizes workload while involved in stressful situations and a fast paced environment.
Performs other duties as assigned.
LICENSES AND / OR CERTIFICATIONS Current State of Virginia certification as an EMT-A, EMT-I, EMT-P or NREMT-P (Nationally Registered Emergency Technician - Paramedic).
Will consider EMT-B with relevant experience and planned completion of an EMT-A within 1 year. Must have current certification / licensure upon hire and must maintain certification throughout employment in job role.
ACLS & PALS or PEPP certification required. Certification in trauma preferred. Must possess current CPR certification.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Two (2) years of clinical / EMS experience required. Previous dispatching experience preferred.
Demonstrated proficiency and comprehension of medical terminology. Strong communication and interpersonal skills as well as the ability to function calmly under high pressure situations necessary.
Excellent computer skills and demonstrated ability to maintain legible and organized handwritten and computer records. Knowledge of emergency telecommunications a plus.
Demonstrated ability to establish and maintain effective working relationships.
- WORKING CONDITIONS Normal office environment with little exposure to excessive noise, dust, temperature and the like.
- PHYSICAL REQUIREMENTS Click here to view physical requirements.
Communications Specialist (EMT)
Current State of Virginia certification as an EMT-A, EMT-I, EMT-P or NREMT-P (Nationally Registered Emergency Technician - Paramedic). The Communications Specialist is responsible for coordinating the timely and efficient management of emergency patient referrals via 911 radio, telephone and other c...
Safety & Security Officer Flexi Rotating Shifts
Certified Healthcare Security Officer (CHSO) certification by International Association for Healthcare Security & Safety (IAHSS) must be successfully obtained within 90 days of hire. The Safety and Security Officer monitors buildings and grounds through patrols and, if applicable, closed-circuit tel...
Commercial Industrial Service Dispatcher
Job Description & Responsibilities Job Type: .Full-time In this first-shift position, the responsible person will communicate with the customer to determine service needs.This person will schedule and notify technicians of assignments and enter necessary data into the computer database.Performs ...
Communications and Community Engagement Specialist
The City of Roanoke is seeking a Communications and Community Engagement Specialist to coordinate, plan, develop, promote, and deliver public information through the media relations, new releases, and management of organizational communications for the City of Roanoke. The successful candidate will ...
Senior Security Guard
Enforcement/Security experience in a campus public safety or security department that practiced community policing oriented service. To provide safety and security to students, faculty and staff in a professional, courteous manner through proactive foot and vehicle patrols, positive community engage...
Armed Security Officer
Frequently our Armed Security Officers will provide customer service and information to a client’s employees and customers and serve as a physical deterrent. Our highly sought after Armed Security officer positions include full training. If you have experience in security, law enforcement or militar...
Information Systems Security Officer (ISSO) II
SSS) assists the AF cognizant security authority in oversight of enhanced National Security Objectives supporting AF SAP interests through active and integrated security operations, processes, mechanisms, and management. Information Systems Security Officer (ISSO) II. This support provides multi- di...
Security Officer
Duties and Responsibilities: Security Officer. We anticipate hiring 2-3 Security Officers from this posting. Monitor and make rounds to ensure safety and security of PVCC community members and facilities. Operate security & state vehicles. ...
Dispatcher
Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.We have over 1,700 associates nationwide who serve as valued partners to our customers.Our employees are dedicated to providing the best c...
Full-Time Evening Security Officer
We are actively searching for a versatile and vigilant Security Officer to bolster our security team at an industrial complex. Full-Time Evening Security Officer. Your adaptability will be paramount as you navigate the unique challenges and responsibilities inherent in overseeing security during the...