Network Engineer II

Overview

TeleWorld Solutions is a strategic wireless engineering and consulting firm. Whether it’s leading the pack in Small Cells and Heterogeneous Networks, probing the latest technologies like VoLTE and SON, or using older technologies in innovative ways what’s new is never new to us.

Because for fourteen years and counting, we’ve been delivering the context, strategy, and execution that fuels innovation creating network efficiencies, optimizing technologies, and inventing solutions to the world’s most difficult wireless problems.

From consulting to design, dimensioning, testing, optimization, and deployment we’ll cater to the full life cycle of wireless technology, without an ounce of waste, inefficiency, or diminishing returns.

Come join our Team. The Company with Great Benefits and recently certified as "A Great Place To Work"

Role : Network Engineer II

Start : 2 weeks

Duration : Multi year project

Location : Remote

Responsibilities

• Lead the development of operational support processes for clients 5G SA transport networks and data centers
• Develop troubleshooting playbooks for the 5G SA overlay network including cell site backhaul, local aggregation hubs, distributed regional and national data centers for both user and control plane traffic
• Automate daily health checks for all 5G SA network elements and integrate into clients standardization
• Troubleshoot and resolve complex technical problems across datacenter-wide environments supporting clients 5G network
• Perform maintenance activities of network devices including the restoration of hardware and software
• Working with the Architecture, Design, and Deployment teams, ensure comprehensive understanding of HLDs and LLDs for 5G SA network
• Working with clients OSS and BSS teams, ensure connectivity exists with the 5G SA core and other ancillary equipment / functionality
• Working closely with Architecture and Design teams to define and document standards for the clients 5G SA Wireless network
• Perform hands-on technical troubleshooting on escalated Network matters
• Create and maintain comprehensive documentation for all implemented networks
• Write functional requirements / specifications documents
• Assess vendor deployment and test strategies
• Develops & Implement ideas, technical and non-technical, in a logical, compelling manner in a written format and verbally in both small and large group settings.
• Creates new processes / procedures to automate the trouble identification, notification, restoration, and documentation processes.

Qualifications

• Proven skill Configuring and Troubleshooting Network Infrastructure, Server Hardware, and Operating Systems, and / or data center fabric solutions
• Able to comprehensively understand artifacts (CIQ, Network Diagram, call flow document, descriptors / HelmCharts, Deployment Procedures, MOPs etc.

during debugging / fault isolation.

• Hands-on experience managing network services for a large wireless network.
• Deep technical experience in high availability data center network design including servers, switching, routing, firewalls, load balancing, VPNs, IP address management, DNS, DHCP, authentication, etc.
• At least 5+ years experience in switches, routers, firewalls, wireless access networks.
• Knowledge of IP and Ethernet, performance optimization techniques and methods, and its applications to wireless networks
• Knowledge or professional experience with any of the following : 5G radio features, large-scale system simulators, 5G associated Protocols, DPDK, NETCONF / YANG, FCAPS in 3GPP
• Knowledge of Kubernetes and containerized platforms.
• Knowledge of Open Stack and EMS platforms.
• Knowledge of RAN fronthaul and backhaul dark fiber transport design and delivery requirements including 3rd party fiber agreements.
• Experience in wide area and access networking including fiber, DOCSIS, etc.
• Knowledge of Internet protocols and services including DNS, DHCP, LDAP, SMTP, and HTTP.
• Experience with programming of dynamic scripting languages (Shell, Python, Perl, Bash, Ruby, etc)
• Knowledge of various authentication and authorizations protocols such as SAML, OAuth, Kerberos, 2FA / MFA, OTP / TOTP, WebAuthn, etc.
• Knowledge of security standards related to PKI, SAML, OAuth, OpenID Connect, SCIM, 2FA / MFA and Federated Identity.
• Knowledge of network devices including switches, access points, and radius servers.
• Alarm Monitoring, Fault Identification, Event Tracking, Event Documentation, Fault Escalation & Fault Remediation.
• Ability to thrive in a High Stress environment while working with field technicians, Vendors and Leadership.
• Conveying a strong sense of urgency, responsiveness, follow-through, and successfully managing outcomes are critical to success in this role.
• Timely, Professional response to emails and phone call / s through routine service impacting events.
• Prior experience w / creating and communicating RCA’s (root cause analysis) to Executive Leadership.
• Verify and Correct Method of Procedure (MOP) documentation for activities to be performed in a production environment.
• Ability to grasp higher-level technology issues and troubleshoot to resolution.
• Ability to span departments to assist in resolving network event outages.
• Ability to multitask, meet objectives and solve issues in stressful situations with high speed of completion and high degree of accuracy.
• Ability to quickly learn new tools and systems.

Education

• Bachelor’s degree in Electronics, Computer Engineering, Computer Science, Vocational / Technical Training with 6 years of relevant work experience; or
• Two-year vocational degree in a technical discipline with a minimum of 8 years of equivalent work experience working in a wireless network operations environment; or
• Technical military IT or communications training with a minimum of 8 years of equivalent work experience working in a wireless network operations environment.

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