Search jobs > Norwalk, CA > Senior customer service
A company is looking for a Sr. Customer Service Representative to provide exceptional service to Financial Professionals and their clients.
Key ResponsibilitiesServe as a compassionate advocate for policyholders, addressing their unique needs and concernsHandle inbound calls, resolving inquiries related to life insurance and annuity productsProcess financial and non-financial transactions while recommending process improvementsRequired Qualifications and EducationHigh School Diploma or Equivalent required;
Bachelor's Degree preferredMinimum of 2+ years of customer service experience requiredExperience with life insurance products strongly preferredAbility to learn and adapt to changing technologyWillingness to work flexible hours between 8am and 6pm
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