Dining Room Manager

GENERAL INFORMATION

Position Title : Dining Room Manager / Asst. Restaurant Manager

Pay Status : Non-Exempt

Job Status :   Full-Time

Reports To :  Director of Hospitality

Employer :  Randolph Entertainment (dba Teatro ZinZanni)

Start Date : ASAP

Compensation : $28-$30 per hour

SUMMARY :

Teatro ZinZanni presents a fully integrated evening of entertainment which includes cirque artists, European cabaret, contortionists, jugglers and illusionists with live music and a fabulous multi-course meal.

The smooth operation of Teatro ZinZanni is based on teamwork and the shared responsibility of sales, production and service staff. Our success is determined by the integration of excellent customer service from ticketing to night of show, quality of the show and seamless food and beverage operations.

Teatro Zinzanni  is housed inside a Belgian wooden tent, with opulent furnishings and mirrors located on the 14th Floor of the Cambria Hotel. The venue has been operating successfully since 2019. It is a fine dining restaurant and theatrical performance venue where comfort with, and enthusiasm for this work environment, is essential.

POSITION SUMMARY

The Dining Room Manager works under the Director of Hospitality’s supervision in overseeing restaurant operations encompassing show implementation, integration of beverage and food service with show, staff management (staff selection, attendance and performance), guest relations (guest satisfaction and guest issues resolution). This position requires upholding Teatro Zinzanni core values in the overall operations of a fine dining restaurant in a live, fast-paced theatrical environment. Teatro ZinZanni’s core show will run 3 nights a week for the summer, and will goes to a full 5-6 show week in the fall.

Teatro ZinZanni is a venue that presents events, and the Teatro ZinZanni core shore.

Comfort and enthusiasm for this work environment is essential.

ESSENTIAL FUNCTIONS

Responsibilities and Duties :

Restaurant Operations

• Restaurant floor operations, both on the show floor (guest / server) and off (inter department / peer)
• Service staff management throughout show (processing of guests arrival and top of show, as well as course service and end of show operations
• Compiling Staff and Guest Performance Report
• Nightly closing paperwork and duties
• Other duties and responsibilities as required

This position has a primary schedule Wednesday through Sunday, 2pm through the end of the show. (Schedule will vary according to the show calendar and show times). This is a hands-on and feet-on-the-floor type position, with a typical day consisting of 1-2 hours planning and organizing, and 6-7 hours interacting with the staff and guests.

Staff Management

Based on the weekly service schedule set by the Restaurant Director, find and maintain service staff for each week.

The weekly service schedule will include :

1 :   Nightly show shifts for servers, bartenders, bussers and lobby staff and server assistants including start and end times.

2 : One training hour for new service staff each week

Guest Management

JOB QUALIFICATIONS

Essential minimum skills, education, and experience :

WORKING SCHEDULE / ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Randolph Entertainment LLC (hereinafter “Teatro ZinZanni” or “Company.”) IS AN EQUAL OPPORTUNITY EMPLOYER. We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Teatro ZinZanni makes all decisions involving any aspect of the employment relationship without regard to race, color, sex, pregnancy, creed, religion, age, marital or nursing mother status, national origin, ancestry, citizenship, the presence of any disability (sensory, mental, or physical), medical or genetic information, military or veteran status, sexual orientation, gender identity, gender expression, or any other status or characteristic protected by applicable local, state, or federal law. Discrimination and / or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects of recruiting and employment, including compensation, benefits, advancement, transfers, and reductions in force. PLEASE CONTACT THE COMPANY YOU NEED ASSISTANCE COMPLETING THIS APPLICATION OR TO OTHERWISE PARTICIPATE IN THE APPLICATION PROCESS.

How to apply :

Please send a cover letter and resume in PDF format to : <