Region Operations Specialist

We Are Patterson! Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets.

We are seeking an innovative individual with an operations and leadership aptitude to join our South Central team. This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service.

Join a company that is Passionate, Focused, Always Advancing, and People-First.

In partnership with the Regional President, you will drive key Company priorities to branches and across the organization within the South Central region and provide oversight to regional financial, operational, and overall performance.

This position has a focus to encourage growth of the team members within the region, current business and cultivation of new customers through consistent process and procedure, analysis, education, and development of operational best practices.

As a Region Operations Specialist, you will :

Provide strategic direction by aligning Company priorities with region and branch operational objectives through developing recommendations using experience, financial analysis and business insights to improve consistency across branch operations.

Manage region profit and loss performance through creation of best practices and optimization of efficient employee and department workflows in support of operational process improvement and all associated asset management

Proactively conducts regular evaluation of branch leaders, branch team and region performance to identify any barriers to success due to a lack of execution or knowledge affecting overall performance

Maintains the Company culture through support of the talent management process to enhance the customer experience and team environment by holding branch leadership accountable and providing coaching as needed to meet operational performance standards and performance goals

Maintains a current knowledge of industry trends and changes to ensure facilities are prepared and compliant

Routinely visits branch locations to review team, culture, financial operations and provide branch leadership with feedback and continued guidance

Responsible for building strong relationships and working alliances with internal departments or facilities to ensure proper management of policy, procedure, and regulations that govern the sales and service lifecycles (Finance, Fulfillment, Human Resources, IT, Procurement, Sales, Technical Services)

Job Qualifications

Bachelor’s degree in Accounting, Finance, or Business Management or equivalent

At least 8 years as a supervisor and at least 2 years of multi-functional leadership responsibility

Strong business acumen including the ability to understand and analyze financial information

Must maintain a valid driver’s license and good driving record

Comfort utilizing technology and sales force automation tools

Prior knowledge of sales, asset management and inventory control

Multi-location, retail or service operations management experience

Skillful presentation, negotiation, and closing abilities

Highly motivated with exceptional customer service, planning, and organizational skills

Demonstrated strong technical financial and operating statement skills

Demonstrated leadership competence

Demonstrated ability to generate and execute strategies across a large organization

Preferred Qualifications

Master’s degree

Prior SAP knowledge

Dental industry experience

Knowledge of warehouse processes and procedure

Prior experience working with a commission-based sales team

Prior experience working with teams in remote locations

Travel and On-call

This position requires 50-75% travel