Assistant Leasing & Marketing Manager

Overview

Enthusiastic, outgoing leasing and marketing professional wanted!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

Responsibilities

The Assistant Leasing & Marketing Manager reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.

Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability

Assist with ensuring an accurate record of availability that is compatible with the lease renewal report

Approve, enter and present all rental applications to the General Manager for execution

Manage property licenses and the renewal process by liaison with legal counsel and the City

Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units

Ensure that leases and resident check-ins are accurate and efficient

Investigate and respond to concerns / complaints from residents in a timely manner ensuring accuracy and fostering good public relations;

includes reporting to the General Manager

Assist in the preparation of weekly reports related to the property’s performance as required

Assist in the development and implementation of advertising / marketing programs to position the property in the marketplace

Assist in the development and implementation of resident retention programs

Maintain courteous communication with residents, applicants, employees and vendors

Answer telephones as needed

General administrative duties such as filing and typing

Qualifications

Bachelor degree or equivalent combination of education and experience

First Aid / CPR certification or willingness to obtain

Valid driver’s license and current automobile insurance is preferred

Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum

Computer skills and math ability

Accurate typing and record keeping

Proficient in Microsoft Word, Excel and Outlook

Knowledge of Entrata is preferred

Accurate in numerical analysis and transfer of related data

Accurate in preparation of documents to ensure grammatical and legal correctness

Knowledge of and adherence to all federal, state and local laws

Ability to follow through with all necessary paperwork and ensure all deadlines are met

Demonstrate a positive, professional and enthusiastic attitude at all times

Excellent customer service skills

Ability to communicate effectively and professionally while operating in a fast paced environment

Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations

Ability to think rationally beyond a specific set of instructions

Job LocationsUS-TN-Knoxville

Job ID 2024-2967

Category Office and Leasing