Business Analyst

Company Details

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Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company.

With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe.

BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the What’s Next in our industry and beyond.

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine.

BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed.

Come join us as we push forward into the future of industry leading technological solutions.

Berkley Technology Services : Right Team, Right Technology, Simple and Secure.

Responsibilities

The Business Analyst consults with client companies to gather business requirements to bridge the needs of the business with the use of IT.

This includes determining client and organizational needs, system and operational requirements, downstream system impacts, and legal compliance obligations.

• Works with end users and internal staff to develop and translate business requirements for project deliverables.
• Answers developer and end user questions through the development life cycle.
• Completes functional testing on assigned projects.
• Develops customer relationships and understands how corporation / company operates.
• Clarifies and escalates issue gaps through the change control process.
• Provides end-user training and product presentations.
• Suggests improvements in processes used for requirements gathering, design specifications, and software implementations.
• Requires an in-depth understanding of insurance related reporting and insurance company operations. Demonstrates a robust understanding of all the business data processes / processing, system interfaces, and where / how that data is used, and the related data structures.
• Demonstrates understanding of data processes and / or structures.
• Some travel required up to 20%.

Qualifications

• 3 - 7 years BA / P&C / functional experience.
• 4 + yrs SQL experience (queries, stored procedures, functions)
• Must have demonstrated the capability of meeting the key accountabilities, or have the ability to learn / perform them.
• Software Development Life Cycle experience.
• Excellent problem solving and analytical skills.
• Strong interpersonal and communication skills, both oral and written.
• Ability to quickly learn new processes and concepts.
• Ability to work in a fast-paced team environment.
• A self-motivated individual with a passion for success.
• Strong customer and business focus.
• Bachelor’s degree with emphasis in related field or equivalent experience

Behavioral Skill Competencies :

• Action Oriented
• Business Knowledge
• Critical Thinking
• Active Learning
• Written Expression
• Prioritization of Work

The Company is an equal employment opportunity employer.