Senior Director, Mobile Product Monetization

Senior Director, Mobile Product Monetization

We are seeking an experienced Senior Director of Product Monetization to lead the strategic direction and performance of the Optimum Mobile Product Line. This role will oversee a team of product monetization managers and partner across the organization to drive revenue growth, customer satisfaction, and operational excellence across the mobile product line.

The ideal candidate is a strategic and creative thinker with a deep understanding of the cable and broadband industry and / or the mobile and MVNO business, experienced in driving adoption, increasing take rates, and implementing marketing & sales initiatives that enhance customer conversion. This leader must be data-driven and collaborative, capable of working cross-functionally to develop innovative strategies that optimize category performance and customer engagement.

Key Responsibilities :

• Product Leadership : Develop and implement product strategies for Mobile to drive market share, revenue, and profitability. Full responsibility for the strategy of the "4P's" of product management within mobile device product portfolio
• Performance Management : Monitor and analyze category performance metrics, including revenue, customer acquisition, churn, and profitability, and implement corrective actions as needed. Creates and articulates mobile device category growth vision for cross functional partners
• Actionable Market Insights & Competitive Analysis : Analyze market trends, customer behaviors, and competitor strategies to inform category decisions and drive differentiation
• Innovation & Strategy : Identify and execute initiatives to introduce new products, bundles, and service enhancements aligned with customer needs and industry trends along the product lines. Work hand in hand with the product managers to effectively drive roadmaps that meet the needs of the larger P&L
• Budget Oversight : Manage category budgets and produce line P&L's in Mobile ensuring alignment with organizational goals and financial targets
• Enhanced Marketing & Customer Conversion : Partner with marketing teams to create compelling campaigns, promotions, and digital experiences that improve customer acquisition, engagement, and retention
• Product Sales : Ensuring the product mixture and sales channels understand the value prop of the products, are compensated in the correct mixture for the company goals, and identify tool gaps to take back to the technology organization that are prohibiting sales of these product lines
• Market Insights & Competitive Analysis : Analyze market trends, customer behaviors, and competitor strategies to inform category decisions and drive differentiation
• Vendor & Partner Relationships : Build and maintain strong partnerships with suppliers, content providers, and technology vendors to enhance category offerings and assist partners in the organization in innovation, procurement, and programming to effectively negotiate required deals
• Cross-Functional Collaboration : Work closely with marketing, sales, product development, finance, data, and operations teams to ensure seamless execution of major initiatives

Qualifications / Requirements :

At Optimum, we're fueled by our four core pillars : Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.