Job Summary :
The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interest, and coordination of guests' parcels, mail, and special deliveries.
If you are passionate about working with guests and providing them an Experience of a Lifetime, this is the perfect position for you!
Job Specifications :
Outlet : Bachelor Gulch Club
Housing : May Be Available
Expected Pay Range : $20.00 - $22.00 / hour
Shift & Schedule Availability : Full Time
Skill Level : Entry Level
Job Responsibilities :
Complete guest notes into the reservation and concierge system in a timely and complete manner.
Review all arrivals to ensure all instructions and billing requests have been addressed properly.
Respond to guest inquiries with accurate information regarding hours of outlet operation, directions, car rentals, airline shuttle service, etc.
Active in the promotion of in-house events and adventure programming.
Maintain a high level of professionalism.
Anticipate guests' needs, respond promptly and acknowledge all guests.
Communicate guest requests with other departments as needed.
Other duties as assigned.
Job Requirements :
Ability to sit or stand for long periods of time.
We will teach you all necessary skills to be able to execute your job safely, no formal experience is necessary.
Desire to learn and grow.
Must be able to communicate fluently in English.
At least one year of high-end guest service experience in a property of similar size and quality OR College degree with an emphasis in Hospitality - preferred
The expected pay range is $20.00 - $22.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
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