Coordinator, Solutions - Mass Appeal

Coordinator, Solutions - Mass Appeal

Mass Appeal is an entertainment company dedicated to telling stories from the perspective of those who shape and shift culture. Since 1996, we have documented the emerging movements that influence popular ideas. Today, Mass Appeal is the elevated voice of Hip Hop and its ever-expanding sphere of influence. Integrated offerings in content, music and creative services stoke Mass Appeal's ability to maximize the impact of our output platforms.

Our company is seeking a Coordinator, Solutions to join our dynamic Mass Appeal team in New York. As the Coordinator, Solutions, you will work closely with the Mass Appeal team synthesizing interactions across Orchard's internal departments as well as managing new deal flow, client onboarding, and various financial tasks. This is a highly responsible role that requires organization, proactive problem solving skills, a keen eye for detail, and a love for all types of music.

What You'll Do

• Office-first role, in office 4 days a week
• Manage new label onboarding and off boarding processes from initial deal pitch through account activation and invoice payment.
• Serve as the primary representative of Orchard's administrative teams (including legal and finance) to Mass Appeal clients, addressing issues, gathering feedback, and advocating for client needs within the organization.
• Focus on clear, solution based responses to internal and external queries regarding client questions.
• Understand how to troubleshoot problems effectively and identify the right teams to interact with in order to get reliable solutions and answers.
• Support the Accounts Payable function by assisting with vendor creation and maintenance in accordance with company policies and compliance requirements.
• Provide administrative and operational support in the financial PO process, including preparation, review, tracking, and follow-up to ensure timely approvals and accuracy.

Who You Are

What We Give You

The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership / union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

New York Pay Range

$45,000 - $50,000 USD