The Admissions Coordinator for the MAC program plays a key role in the applicant experience from submission of the application to the admissions decision and is responsible for the student experience from the day student is admitted to the first day of orientation.
The Admissions Coordinator will work with our Admissions Ambassadors to help create meaningful and innovative prospective student experiences.
This individual will also be responsible for research, planning events and general administrative support for the Admissions team.
This position will assist the team with inclusivity related initiatives including creating awareness of programs, maintaining alumni relationships and tracking expenses.
Specific duties include : High involvement in the admissions interview process including scheduling interviews for prospects and working with individual interviewers.
Conduct up to five admissions interviews / week (dependent on demand volume) within the application cycle. Complete interview write-ups and submit assessments.
Read admissions application in order to understand our applicant pool and be informed about admissions decisions. Develop the strategy, execution and general updates for the admitted student website.
Ensure the site is aligned with the overall goal to help enroll students in our Program. Maintain accurate and relevant information on the site and proactively track and make documentation adjustments as needed.
Partner with internal team members to create and update content on the admitted site. Coordinate with Admissions Coordinators to ensure email communication is sent to admitted students at the right time and with the right information.
Help create emails that are informative, but also include emails that are keeping students engaged with MAC.Assist with the strategy, management and execution of inclusivity programs.
Provide administrative support to firms and faculty to ensure the success of programs. Identify areas to create awareness of programs and collaborate effectively with UNC campus partners.
Keep alumni of the program actively engaged in potential and manage logistical events such as information sessions, including facilities reservations, food, and other related items and activities.
Minimum Education and Experience Requirements High school diploma or equivalency and one year of related office experience;
or equivalent combination of training and experience. Required Qualifications, Competencies, and Experience
- Experience in higher education or a closely related field.* Strong communication skills, both written and verbal.* Ability and willingness to interact with people over the phone or over email as a large part of the day.
- Strong organizational skills and the ability to simultaneously manage multiple relationships and conversations
- Extremely detail oriented
- High proficiency to collect and organize information and documents.*A customer-service orientation, with friendly demeanor.
- Ability to work in a team environment and work independently.*Strong interpersonal skills including listening, guiding and problem-solving.
- Excellent professional judgment in handling demanding customers.*Working knowledge of Microsoft Office. Preferred Qualifications, Competencies, and Experience
- Knowledge of Slate, PeopleSoft or other CRM systems.
- Higher education admissions or corporate experience.
- Strong presentation skills. Required Licenses / Certifications Special Physical / Mental Requirements Campus Security Authority Responsibilities This position is designated as a Campus Security Authority in accordance with the Clery Act.
This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Position / Schedule Requirements Evening work occasionally, Overtime occasionally, Weekend work occasionally Special Instructions In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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