Job Description
Job Description
Desktop Support Technician
Location : Norco, CA
Hours : Full Time, Monday-Friday, 8am-5pm
Duration : 1+ year, possible Contract-to-Hire
Description :
- Provides technical assistance and support, maintenance, and oversight of ZTek Warehouse operations. This includes Desktops, PDAs, Printers, Network, IT Rooms / Racks, hardware inventory, and telecommunication network.
- Allocating, maintaining, and troubleshooting IT equipment used by Warehouse Operations.
- Managing support requests and procedures across the network.
- Provide onsite hands and support for IT Infrastructure
- Providing support to customers in multiple buildings within the area.
- Moving up to 49 lbs, as well as standing and walking for shifts lasting up to 12 hours on occasion.
Skills :
- Experience troubleshooting integrated and interdependent computer systems.
- Experience maintaining Zebra thermal printers, and troubleshooting different devices, PCs, scanners, and portable handheld terminals.
- Experience in a warehouse environment with a strong emphasis on customer service.
- 2+ years of support experience in Windows, Mac, or Linux operating systems within a corporate setting.
- Bilingual
Preferred Qualifications
- Certifications such as CompTIA A+, CompTIA Network+, Microsoft hardware (installation), AWS, or other industry-relevant certifications.
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