This is with a global law firm with offices located in Asia, Europe, the Middle East and the United States. The firm has internationally recognized practices in a wide spectrum of transactional, litigation, corporate, and regulatory areas.
Responsibilities :
- Provide end-user support for firm-approved applications using various methods.
- Maintain and troubleshoot PC equipment and peripherals, including virus scanning.
- Troubleshoot and resolve hardware, software, and application issues.
- Set up and configure desktops, notebooks, printers for optimal performance.
- Coordinate with local Technology team for installations, training, and support.
- Provide audio / visual support for onsite and offsite events.
- Assist in configuring and deploying Apple DEP devices and personal mobile devices.
Requirements :
- Bachelor’s degree in Computer Science or Information Systems preferred
- 3 years of technology support experience with PC hardware / software.
- 2 years of experience with notebook computers, preferably Lenovo.
- Experience with remote communications hardware and technical documentation.
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