JOB TITLE : Desktop Systems Specialist (AV / IT Support Analyst)
WORK LOCATION : Milpitas, CA 95035 (Onsite)
DURATION : 18 Months Contract
Responsibilities :
- IT Audio Visual Support Specialist, you will be responsible for supporting on demand Corporate Meeting Events, Executives, and Audio-Visual equipment at designated KLA Milpitas Headquarters.
- Routinely manage, document, maintain accurate records of AV system configurations, equipment inventory, and service requests.
- Must have experience in organizing large corporate events, in-depth understanding of professional production equipment (Audio / Video mixers), and Cloud-based webinar services like Zoom.
- Partner with other client functional teams, and multiple vendors in setup, configuration, and troubleshooting of key AV platforms in conference rooms and large event spaces
- Build and leverage cross-functional relationships to bring together ideas, data, and insights to drive continuous improvement in functions
- You will be the first line for resolution for AV repair and IT components in partnership with IT support team
- Assist with preventive maintenance and upgrades of AV systems and its components (both hardware and software)
- Oversee the repair and installation service with vendors.
Qualifications :
- Bachelor’s degree, or 6 years equivalent experience required.
- Strong customer service-oriented skills.
- Strong knowledge of AV system and major events support.
- Experience installing and configuring AV systems.
- Ability to multi-task, prioritize and work in an extremely fast-paced environment.
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