Technical Writer
Intellisoft Technologies
indianapolis, IN
Full-time
Must have :
- Proven experience as a Technical Writer, preferably in a senior or lead role. Required Years.
- Strong technical writing skills with the ability to explain complex technical concepts clearly and concisely.
- Proficiency in using documentation tools like Microsoft Word, Adobe FrameMaker, or other relevant authoring tools.
- Experience with documentation regarding network, and account management areas.
- Familiarity with version control systems (, Git) and content management systems.
- Solid understanding of software development processes, with hands-on coding experience being a plus.
- Excellent communication, organizational, and time management skills.
- Detail-oriented with a strong commitment to quality and accuracy.
- Ability to work independently and collaboratively in a team environment.
- Experience with API documentation and familiarity with RESTful API concepts,
- Bachelor's degree in Technical Communication, English, Computer Science, or years of Technical Writer experience.
As a Senior Technical Writer, you will be responsible for producing high-quality technical documentation that supports our products, services, and internal processes.
Your primary objective will be to communicate complex technical concepts concisely and accurately to different audiences, including end-users, developers, and stakeholders.
Responsibilities :
- Content Creation : Produce clear, comprehensive, and accurate technical documentation, including user guides, API documentation, developer guides, system manuals, release notes, and other supporting materials.
- Documentation Planning : Collaborate with cross-functional teams, including product managers, engineers, and subject matter experts, to gather information and plan documentation projects.
- Content Organization : Organize and structure technical content in a logical and user-friendly manner, ensuring ease of navigation and retrieval.
- Review and Editing : Review and edit technical documents for grammar, clarity, consistency, and adherence to the company's style and branding guidelines.
- Visual Communication : Able to create technical illustrators to incorporate visual elements, such as diagrams, screenshots, and illustrations, into the documentation to enhance understanding.
- Information Gathering : Research and acquire a deep understanding of complex technical concepts, products, and features to accurately document them.
- Documentation Maintenance : Update and maintain existing technical documentation to reflect changes and updates in products and services.
- Collaboration : Collaborate with cross-functional teams, developers, and product managers to obtain information and ensure documentation accuracy.
- User Assistance : Develop context-sensitive help, online FAQs, and knowledge base articles to support users in troubleshooting and self-service.
- Documentation Tools : Utilize various documentation tools, such as version control systems, content management systems, and authoring tools, to create and manage documentation efficiently.
14 days ago