Festival Customer Support Agent
VirtualVocationsWorcester, Massachusetts, United Statesjob_description.job_card.variable_days_ago
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job_description.job_card.job_description
A company is looking for a Festival Agent, Customer Support.
Key Responsibilities
Assist patrons with ticketing and technical support inquiries
Document customer interactions and provide insights for improvement
Update customer profiles and ensure effective communication across teams
Required Qualifications
1 year of relevant experience
Customer support or call center experience
Working knowledge of databases and proficiency in Google Products
Experience with Zendesk and Eventive or similar ticketing systems
Legal authorization to work in the United States
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Customer Support Agent • Worcester, Massachusetts, United States
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