Senior Business Analyst(Healthcare)

Infosys is seeking an enthusiastic Senior Product Analyst with Healthcare background with proven requirement gathering skills and experience in preparing technical requirement documents based on the information gathered in technical workshops.

As a 'Senior Product Analyst', you will play a pivotal role liaising between Helix Customers and the Platform Engineering team.

Essential job duties include evaluating product features against customer current and future needs, as well as competition, to identify table stake, differentiated, and innovative features that need to be built into the product.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Required Skills

• Candidate must be located within commuting distance of Hartford, CT, Phoenix, AZ, or Raleigh, NC, or be willing to relocate to the area.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Experience in Healthcare domain.
• Experience in Product Management.
• Extensive expertise in environment management issue resolution and an excellent working knowledge of continuous deployment, integration, and test-driven development tools.
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Preferred Skills

• Any one payer functions Product, Member, Provider, Contracting, Claims, Quality, Risk Adjustment, HEDIS.
• Experience in legacy and web-based systems interfaces, Application Programmable Interfaces (APIs).
• Working knowledge of EPIC, FEATURE, and User Story writing.
• Customer users to understand their pain points and turn these into journey maps, actionable user stories.
• Multiple customers conducting analysis and incorporating findings, feedback, and insights from customer and business research.
• Sound knowledge and experience in Agile.
• Experience and desire to work in a Global delivery environment.
• Experience working in Payer, Provider, or PBM Organizations.
• Product Management environment and working with multiple stakeholders (internal, customer organization, vendors).
• Ability to understand applications, systems, processes to enable execution of product and implementation requirements.
• Conduct workshops, understand user personas, identify, decompose, groom, and prioritize user stories while eliciting requirements from business partners and clearly identify acceptance criteria, assumptions, risks, and dependencies.
• Customer obsession, seeking ways to listen, engage, and act for their benefit.
• Critical thinking, analysis, and problem-solving skills to address core business problems.
• Support user testing and ensure the product meets implementation needs.
• Track progress and perform demos to relevant internal stakeholders and external product users.
• Strong reporting abilities by keeping track of multiple topics / open questions.
• Strong acumen in MS Office related tools PowerPoint, Excel.
• Experience working with JIRA, Confluence, Visio.
• Aspiring to work in a fast-paced and agile environment.
• Has a proactive can-do attitude.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face-to-face.

Travel may be required as per the job requirements.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.

We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on

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