Project Manager – ServiceNow

Title : Project Manager ServiceNow

Location : Chicago, IL or Tempe, AZ (must be onsite 3 days per week in either location)

Duration : 18-24 Months with the possibility of extension

Day to Day

The client is seeking a Project Manager to join their growing ServiceNow Team.

The Project Manager for this team will manage multiple projects simultaneously to execute and successfully deliver on time and on budget.

In addition to proactively identifying and mitigating product and project risks, this person will also be managing communication to drive global teams consisting of employees and onshore / offshore consultants from multiple vendors.

This person will partner with key business and technology stakeholders in the delivery of critical technology initiatives to meet the team’s strategic goals.

This person will mainly work with the Event Management Module Agile pod to lead morning stand up meetings, lead touch point conversations with lines of business, and coordinate any significant upgrades with key stakeholders.

The right person for this role will have a strong background in ServiceNow (Event Management specifically) project management, be self-motivated, possess strong leadership abilities, and have a willingness to jump in when needed.

Must Have

• Bachelor’s degree in a related field (Additional years of experience, or a PMP or other project management certification could be accepted in liue of a Bachelors)
• 5-7+ years of proven experience in project management, specifically with ServiceNow implementations.
• Strong familiarity with ITIL frameworks and ServiceNow modules (Event Management is highly preferred, but Incident Management would be acceptable, as well).
• Excellent verbal and written communication skills, with the ability to engage with technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, with a proactive approach to challenges.
• Experience working in an Agile environment

Pluses

• Agile or Project Management Certification
• Previous experience in financial services or similar industries

About Us : Established in 2004, SPECTRA FORCE ® is one of the largest and fastest-growing diversity-owned staffing firms in the US.

The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.

I. proprietary talent acquisition platform, robust ISO 9001 : 2015 / ISO 27001 certified processes, and strong and passionate client engaged teams.

We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India.

Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation.

SPECTRA FORCE ® is built on a concept of human connection, defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential.

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Benefits : SPECTRA FORCE ® offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees.

Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program.

SPECTRA FORCE ® provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer : SPECTRA FORCE ® is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws.

Please contact Human Resources at [email protected] if you require reasonable accommodation.

SPECTRA FORCE ® is committed to complying with the California Privacy Rights Act ( CPRA ) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees.

A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting [email protected].