Healthcare Customer Service Advocate
HealthCare Support is actively seeking a Healthcare Customer Service Advocate
to fill an opening with a Managed Care Organization in Los Angeles, CA .
Daily Responsibilities for Customer Service Advocate :
- Handle incoming calls regarding benefits, eligibility and claims status
- Provide assistance to members and providers
- Shift : Flexible to do any 8-hour shift between 8am to 8pm from Mondays to Fridays with occasional Saturday rotation required
Required Qualifications for Customer Service Advocate :
- High School Diploma or GED
- At least 6 months of call center experience
- High speed internet (Download : 100 MBPS or higher / Upload : 10 MBPS or higher)
- Computer proficient and can type at least 30 WPM
Preferred Qualifications for Customer Service Advocate :
- Managed Care Organization experience
- Bilingual in Spanish and English
Benefits for Customer Service Advocate :
- Immediate enrollment in Health Insurance
- Dental Insurance
- Life Insurance
- Employee Assistance Program (EAP)
- Access to Investment Accounts
- Career and educational tools within our Ingenovis ACT (Advocacy) Program
Pay Details : $19.64 - $19.64 an hour
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