We are seeking a motivated and skilled Sales and Customer Service Representative for a medical tourism marketplace. The ideal candidate will be responsible for working directly with our patients, driving sales through outbound calls, building and maintaining customer relationships, managing cases effectively, and achieving sales and revenue goals.
Key Responsibilities :
- Outbound Calls : Conduct targeted outbound calls to potential and existing customers to educate, engage, and guide them through customer journey.
- Customer Relationship Management : Develop and maintain strong relationships with customers, providing exceptional service and support.
- Case Management : Efficiently handle customer cases from initiation to aftercare, ensuring customer satisfaction and loyalty.
- Pipeline Management : Actively manage the sales pipeline, tracking progress from lead generation to closing sales.
- Sales and Revenue Goals : Meet or exceed specified sales and revenue targets, contributing to the overall growth of the business.
- Documentation and Record Keeping : Utilize the CRM system for accurate documentation and record-keeping of customer interactions, sales activities, and outcomes.
- Customer Reviews and Referrals : Encourage satisfied customers to provide reviews and referrals, expanding our customer base and enhancing our reputation.
- Product Knowledge : Maintain up-to-date knowledge of our product offerings to effectively communicate features and benefits to customers.
- Continuous Learning : Stay informed about industry trends, market dynamics, and competitor activities to continuously improve skills and knowledge.
Required Skills and Qualifications :
- Customer Focus : Committed to delivering exceptional service.
- Communication : Superior verbal and written communication abilities.
- Sales Oriented : Proven track record in meeting and surpassing sales goals.
- Adaptability : Keen to learn and manage diverse customer service scenarios.
- Ethical Standards : Maintain high ethical integrity in client and provider interactions, ensuring confidentiality.
- Organizational Skills : Capable of handling multiple tasks with strong organizational abilities.
- Tech Savvy : Proficient with CRM software and essential sales and communication tools.
- A team player with a positive attitude and strong work ethic.
- Goal-oriented with a drive to achieve sales targets.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proven experience in sales and customer service, preferably in a similar role.
This role is perfect for individuals who are passionate about sales, thrive in customer-focused roles, and are committed to continuous improvement and learning.
If you are ready to take your career to the next level and contribute to our teams success, we would love to hear from you!
What we offer :
- Progressive salary increases based on performance.
- Access to paid time off (PTO) for a healthy work-life balance.
- Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication.
- Additional perks, including integration events and bonuses for exceptional performance.
- Professional growth opportunities in the rapidly evolving technology industry, within one of the leading companies in medical tourism.
Sales and Service Coordinator - Full Time
You'll support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store. Sales and Service Coordinator - Full Time. As a Sales and Service Coordinator, you'll be a key player in our mission to provide an excep...
Floater Member Services Representative II (Los Angeles and Ventura Counties)
Makes referrals for insurance services and investment services to Wescom Insurance Services and Wescom Financial Services. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger; handle or feel; reach with hands and arms, climb or balanc...
Financial Sales and Benefits Representative
You can have a career that gives the flexibility and independence to achieve your goals, while having the security of a large company that provides supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. Are you ...
Customer Service And Sales Support Representative
NO COLD CALLING!!! Benefits of working with us: Knowing that you are protecting families and giving them peace of mind You decide whether you work full time or part time Getting paid for the effort and work you put into the business Unlimited earning potential Creates a Work-Life Balance Training on...
Customer Service Representative ( no vaccination required )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Customer Service/Sales
The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out custo...
Customer Service Representative
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading phys...
Customer Service Representative
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Promoting our products and services to current and potential customers. The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. Providing...
Customer Service Representative
Are you ready to elevate your career and enhance your skills? Staffmark has a fantastic opportunity for a Customer Service Representative with a logistics company in Gardena, CA. Develop and share delivery plans with customers. Actively request customer input to improve services. Requirements: 1 yea...
Catering Sales Manager, Private Events & Conferences
Provide excellent customer service, seek to improve customer satisfaction, create customer loyalty, and provide guidance and feedback. Oversee and/or maintain automated systems used for sales and event management and purchasing functions such as inventory control, vendor contract information, pricin...