Job Description
Contributes strategic vision and serves as the top-level technical contributor for health system services in the planning, design, development, implementation, functionality and evaluation of integrated health system information technologies that support and enhance health system practice, administrative and management needs and patient outcomes.
Serves as a top level health system applications consultant and resource with health system knowledge and computer expertise to coordinate and provide support for all new and current applications and software upgrades applicable to the health system.
Consults on major initiatives and projects, including multiple departments, service lines, platforms, and various administrative interfaces regarding the integration of health system application technology with overall healthcare solutions.
Responsible for the analysis, design, testing and implementation of the most complex health system information systems and solutions.
Acts as a subject matter expert on health system application strategies, procedures, policies, and methodologies. Provides direction and insight to leaders, peers and team members regarding the identification and alignment of strategic health systems requirements with evolving business / healthcare opportunities.
Recognized across the organization for health system applications expertise and sought as a source for resolution of unique or the most complex health systems problems.
Focuses on managing, maintaining, amp; implementing the Epic Windows Server infrastructure, including installing / upgrading and / or deploying Epic applications on servers and clients using Kuiper, and System Pulse.
Manages and supports the Interconnect, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, Carelink Healthy Planet, Haiku, Rover, Care Everywhere, Kuiper, and System Pulse services.
Assists in the testing of all production services and their supporting systems ensuring redundancy, resilience, and failover to ensure up-time standards are fully achieved.
Develops, tests and maintain disaster recovery technologies and procedures.
Minimum Qualifications
- A college degree
- Must have 2-3 years of relevant health system applications experience. In addition, must have 6+ years of experience in information technology and / or a health system area (a combination of both health system and information technology).
- Demonstrates excellent two-way communication skills with customers and team members
- Ability to solve complex problems and think logically to address challenges
- Ability to work successfully within a team and mentor other team members with health system and technical workflows
- Comprehensive knowledge and experience with hospital systems and business practices
- Work experience in developing technical and user documentation.
- Extensive experience in Epic Windows server and systems support
- Proficiency in Windows server maintenance
Preferred Qualifications
- A college degree in Computer Science, Healthcare, Nursing, Pharmacy, or Allied Health
- Extensive experience interacting with customers to gather and understand their business and technical requirements
- Broad knowledge of systems implementation which may include analysis, specification design, and implementation
- Strong project and process management skills; ability to manage large complex projects / initiatives that involve high risk and great impact for the company
- Able to keep self abreast of healthcare technology trends
- Epic Electronic Medical Record (EMR) system knowledge
- Epic ECSA Certification
Our Comprehensive Employee Benefits Include :
- An array of retirement plan options, each with a generous employer contribution.
- Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
- Paid vacation and sick leave, including short and long-term disability and paid parental leave.
- Get the most out of the Public Service Loan Forgiveness program.
- And much more!