Organizational Change Management Practitioner

Organizational Change Management Practitioner

Location : Washington, DC

Duration : months

Description :

This is an individual contributor role, reporting to the Senior Director, Transformation, Project Management (PMO) / Change Management.

This person ensures change management activities are integrated into project plans, while applying a structured methodology and leading change management activities.

This individual will partner closely with key stakeholders across the People function to achieve workstream objectives in alignment with the overall People Team Transformation strategy.

Essential Functions :

Support the design, development, delivery and management of communications about changes to tools and processes across the People organization

Drive change management activities for all transformation related changes / impacts

Primary coordination point across IT OCM, corporate communications, Client University / Training Team, and other teams as necessary

Manage effective communication channels to keep all stakeholders informed, raising risks or challenges as needed

Evaluate and ensure user readiness

Conduct impact analysis and change management assessment, including change readiness

Define and measure success metrics and monitor change progress

Identify, analyze and prepare risk mitigation tactics

Identify and manage anticipated resistance

Interface with key partners / stakeholders and serve as the primary point of contact for the workstream / project team

Integrate change management activities into project plans

Track and report issues and action items

Support creating materials for Transformation Leadership Team Meetings

Work with virtual teams located in different time zones and with differing cultures

Be an agent for change

Qualifications :

Basic Qualifications :

or more years of relevant work experience with a Bachelor’s Degree or at least years of experience with an Advanced Degree ( Masters, MBA, JD, MD) or years of work experience with a PhD

Preferred Qualifications :

or more years of relevant work experience with a Bachelor’s Degree or or more relevant years of experience with an Advanced Degree ( Masters, MBA, JD, MD) or or more years of experience with a PhD

Prosci or other change management certification or designation is highly desired

• years of people management experience
• years of project, program, or business analysis experience, including a minimum of years of experience leading successful change management initiatives

Excellent written and verbal communication skills with the ability to distill complex information into a compelling narrative, and in a variety of formats (ex.

presentations, talking points, executive summaries, etc.)

Strong process orientation and a solid understanding of organizational change management principles, methodologies, tools and best practices

Simplifier, able to break-down ambiguous or complex tools and / or processes into understandable or manageable chunks to drive user adoption and satisfaction

Ability to adapt quickly to changing priorities, assignments, and roles

Entrepreneurial and flexible, strategic thinker who can balance strategy with detailed execution

Strong attention to detail

Keen eye for process improvement and operational efficiency

Collaborative and flexible, able to draw together and work with cross-functional and geographically dispersed teams

Self-starter, results oriented individual with the ability to roll up their sleeves and handle numerous projects concurrently

Proven track record of driving results, even when faced with ambiguous circumstances

Exceptional personal accountability and the highest of ethical standards

A very good sense of humor