Job Summary
The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
Essential Duties and Responsibilities :
- Recruiting new and existing members to take classes.
- Logging classes after each session.
- Actively assisting members on walk arounds.
- Cleaning assigned section of equipment each shift.
- Locker room checks every 15 minutes. Beginning and end of shift as well.
- Be a brand ambassador by leading a Judgement Free lifestyle.
- Uphold rules and policy in the facility.
- Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
- Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
- Create bi-weekly updates consisting of a variety of exercises.
- Meet class requirements based on club size and member traffic.
- Assist in front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Within Two Weeks of employment, fitness instructors must have one of the following certificates :
- NASM
- ISSA
- NCSF
Additionally,
Fitness instructors must be trained on tours, info calls, Datatrak, customer service expectations and have the mandatory Planet Fitness University courses completed.
Qualifications / Requirements :
- High school diploma / GED equivalent required.
- CPR certification required.
- Nationally credited training certification required
- Must be 18 years or order.
- Must be punctual.
- This position may require overtime, weekends, evenings, and holidays. Must be flexible.
- Be a representative of the core values of PFMW at all times, by upholding the beliefs of
- respect, passion, family, teamwork, fun, trust, and loyalty.
- A passion for fitness and health!
- Upbeat and positive attitude.
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
Physical Demands :
- Continual standing and walking during shifts.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift 75 pounds.
- Frequent climbing, balancing, kneeling, crouching, pulling, and grasping. Employee must
- never put themselves under any equipment.
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