In Home Outreach Counselor

WHAT WEOFFER

Inexchange for your skill and experience, Hillsides offers an excellent benefitspackage, which includes :

• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Competitive salary
• Medical insurance
• Dental insurance 100% employer paid for HMO employee only coverage plan
• Life and AD&D insurance 100% employer paid up to two times the annual salary
• Flexible Spending Account with $500 roll-over limit
• 401(k) with no wait period and no vesting schedule
• 13 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
• Bilingual stipend of $2,000 or $4,000 for applicable positions
• Robust training opportunities : Shared Core Practice Model & Trauma Informed Care

ESSENTIALFUNCTIONS :

To perform this job successfully, an individualmust be able to perform each essential duty satisfactorily. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

Other duties may be assigned.

The essential functions include :

• Intensive in-home intervention with families referred by DCFS
• Ability to meet productivity standards for the program, after 3 months of training and agency introductory period
• Capacity to work collaboratively with the family in identifying areas of need, available community resources and treatment goals for the family
• Link families and in some cases, personal linkage is required for families who need access, training and role modeling opportunities in accessing federal programs
• Ability to communicate effectively and professionally with adjunct service providers including DCFS County Social Workers, Probation Department, therapists, tutors, and parent partners
• Alert to safety issues or risk in the home and report such risks to the program manager or designated supervisor for immediate consultation
• Travel to client homes in the central Los Angeles and San Gabriel Valley areas
• Be available for crisis support to clients 24 / 7
• Go out info field as needed
• Timely completion of weekly notes as well as monthly reports, MCPC plans, assessments, and other paperwork as required
• Oversight and facilitation of MCPC with families, County Social Workers and Lead IHOC every several weeks
• Participate in agency trainings in addition to program-specific training
• Other duties as required

SKILLSAND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS :

Communication Skills and Abilities :

• Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
• Ability to read, analyze and interpret manuals and office documents
• Ability to speak a language other than English if required based on case load

Mental / InterpersonalSkills and Abilities :

• Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
• Ability to work independently and with others - including other employees, clients and members of the public - in face-to-face and telephonic contexts
• Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
• Ability to be flexible and adapt to changing work demands
• Maintain high level of concentration and attention to detail for extended periods of time
• Ability to respond effectively to sensitive inquiries or complaints
• Maintain a high level of ethical and professional standards in accordance with agency and community policy

PhysicalSkills and Abilities :

• Ability to talk or hear in order to give and receive information and instructions
• Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
• Ability to reach with hands and arms
• Ability to use computer keyboard up to 50% of the day
• Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
• Lift and / or move up to 10 pounds
• Ability to drive to locations throughout Los Angeles County

Equipmentand Computer Software Skills and Abilities :

• Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data / electronic records program in use
• Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required

ADDITIONALDUTIES & RESPONSIBILITIES :

None

WORKENVIRONMENT :

• The COVID-19 vaccine is required for this role
• Regularly work indoors in a variety of environments, including client houses and potentially hazardous areas
• Potential exposure to blood borne pathogens

EDUCATION,EXPERIENCE & CERTIFICATES

• Bachelor's degree in a Human Services area
• Minimum 2 years experience working with children & families
• Bilingual in Spanish preferred
• Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier

PQISTATEMENT

Every employee has the opportunity and responsibility to participate in one ormore activities each year that support the continuous performance qualityimprovement (PQI) of Hillsides' programs & services.

Activities mightinvolve membership on a PQI committee or work group, service as a peerreviewer, data collection for PQI and evaluation purposes, completion of PQIquestionnaires and surveys or participation in focus groups, or otheractivities as identified by PQI committees or work groups.

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes thesigns, symptoms, and widespread impact of trauma;

Employees are asked tocomprehensively integrate knowledge of Trauma Informed Care into policies,procedures, and practices with the goal to prevent re-traumatization whichpromotes healing of families, youth, individuals, and communities.

OSHACATEGORY :

This position performs tasks that may involve exposure to blood, body fluids,or tissues. All Hillsides employees are offered the opportunity to receive theHepatitis B vaccination series.

SALARYRANGE :

$22.73- 27.72 hourly range

JobType : Full-time, Seat 410

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