Job Description
Job Description
Client Relationship Associate
Scottsdale, AZ - Hybrid, 3 days a week onsite, possibility for a fully remote role after training
September start dates
Pay : $23 / hr
Work hours : 830a to 5p and / or 930a to 6p MST
Extensive Background check, drug test, and fingerprinting
First 6-8 weeks will be training, attendance must be 100% during training weeks.
Job Profile Summary
Takes inbound calls, responding to client requests, resolving general account issues and providing digital assistance. May handle escalated issues.
Job Description
1. Provides exceptional client service through strong interpersonal and client relationship management (CRM) skills.
2. Serves as the initial point of contact for clients. Follows standardized procedures to meet client needs. May conduct research for complex requests.
3. Self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics.
4. Documents client and team feedback in support of service improvement efforts within the business.
5. Uses consultative approach to position products and services to clients.
6. Performs other duties as assigned.
Qualifications
1. -Minimum of two years related work experience required. Experience in client services preferred.
2. - Undergraduate degree or equivalent combination of training and experience required.
Company Description
We’re Infinia Search.
We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.
https : / / www.infiniasearch.com /
Company Description
We’re Infinia Search. r nWe’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.
r nhttps : / / www.infiniasearch.com /