Client Relationship Associate

Infinia Search Inc
Scottsdale, AZ, US
$23 an hour
Full-time

Job Description

Job Description

Client Relationship Associate

Scottsdale, AZ - Hybrid, 3 days a week onsite, possibility for a fully remote role after training

September start dates

Pay : $23 / hr

Work hours : 830a to 5p and / or 930a to 6p MST

Extensive Background check, drug test, and fingerprinting

First 6-8 weeks will be training, attendance must be 100% during training weeks.

Job Profile Summary

Takes inbound calls, responding to client requests, resolving general account issues and providing digital assistance. May handle escalated issues.

Job Description

1. Provides exceptional client service through strong interpersonal and client relationship management (CRM) skills.

2. Serves as the initial point of contact for clients. Follows standardized procedures to meet client needs. May conduct research for complex requests.

3. Self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics.

4. Documents client and team feedback in support of service improvement efforts within the business.

5. Uses consultative approach to position products and services to clients.

6. Performs other duties as assigned.

Qualifications

1. -Minimum of two years related work experience required. Experience in client services preferred.

2. - Undergraduate degree or equivalent combination of training and experience required.

Company Description

We’re Infinia Search.

We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.

https : / / www.infiniasearch.com /

Company Description

We’re Infinia Search. r nWe’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.

r nhttps : / / www.infiniasearch.com /

21 days ago
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