Lead Dental Office Receptionist

Join Affinity Dental Management as a Lead Front Desk Receptionist at Northeast Periodontal Specialists!

Affinity Dental Management, a premier dentist-run organization, provides comprehensive administrative support services to practices throughout the Northeast United States.

Our mission is to empower dental professionals, enhance patient care, and stay at the cutting edge of dental medicine. At Northeast Periodontal Specialists , one of our affiliated practices, we are dedicated to delivering top-tier periodontal care.

We are seeking an experienced and energetic Lead Dental Office Receptionist to oversee the day-to-day operations of our front office in a busy periodontal setting.

If you’re passionate about delivering excellent patient care, possess strong organizational skills, and are ready to lead by example, this role could be perfect for you!

Why Join Affinity Dental Management?

• Competitive Pay
• Health Benefits Package : Medical, Vision, Dental, 401K, Life Insurance, and Disability
• After 30 days of employment
• Paid Time Off : 3 weeks + 8 holidays
• Opportunities for career growth and leadership development
• Collaborative and supportive work environment

Location : Northeast Periodontal Specialists

65 Elm Street, Worcester, MA 01609

Key Responsibilities :

• Manage front desk operations, including scheduling, patient check-ins, and maintaining records
• Lead by example, ensuring the front office team provides excellent customer service and meets performance objectives
• Present financial treatment plans to patients and handle accounts receivable
• Maintain compliance with HIPAA regulations and ensure patient records are stored securely
• Oversee the scheduling of patient appointments for efficient use of provider time
• Handle patient concerns and work to resolve any issues with professionalism
• Assist in training and developing front desk staff, fostering a positive work environment
• Manage office supplies, equipment maintenance, and daily administrative duties

Qualifications :

• High school diploma or equivalent (Associate's Degree preferred)
• 1-2 years of experience in a similar role, preferably in a dental or medical office
• Strong communication and interpersonal skills
• Proven ability to manage and motivate a team
• Experience in scheduling, financial planning, and handling accounts receivable
• Positive, patient-focused attitude with a commitment to providing excellent care

Ready to Take Charge of Our Front Desk Operations? Apply Today!

Affinity Dental Management is an equal opportunity employer committed to fostering an inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.

Front Desk Supervisor, Dental Receptionist, Lead Office Administrator, Patient Coordinator, Office Coordinator, Medical Receptionist, Practice Administrator, Front Office Manager

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