Responsibilities
The ideal candidate will be responsible for these core functions, along with other duties as assigned :
- Act as a key / Strategic leader in the Claims department, which isprised of roughly 200 employees.
- Responsible for performance, development and coaching of staff that leads to a culture focused on results, while engaging and retaining talent.
- Develops and implements online solutions and dashboards to increase statistical analysis and tracking of KPI's, bringing value to the business, and our customers.
- Utilizes metrics and data to drive claim performance and lower loss costs through implementation of predictive modeling and benchmarking.
- Ability to effectively partner with IT to implement technology solutions that enhance the lifecycle of a claim, as well as the adjuster experience.
- Partners with underwriting teams to provide insights regarding claims trends and developments.
- Offers support and counsel in connection with new business opportunities.
- Monitors and analyzes data to ensure consistency in quality of reserving, strategies, and oues.
- Ensures that claims handling is conducted inpliance with applicable statutes, regulations, and other legal requirements, and that all applicablepany procedures and policies are followed.
- Provides advice on the resolution of claims files with ultimate authority over settlements / reserves within prescribed limits including oversight and strategy for large claims and overall litigation management.
- Ensure the Claims department is operating at optimal productivity and efficiency using best practices to ensure a quality claim product.
- Consistently deliver financial results-driven claim best practices.
- Performs other duties as assigned.
Qualifications :
- Bachelor's degree is required.
- 10+ years of leadership experience with significant experience in management of casualty and property claims department, including experience with strategic planning and employee development.
- Expertise and experience working withmercial auto claims is required.
- Must be results oriented and customer service focused.
- Strong analytical andmunication skills with the proven ability of partnering with individuals at all levels.
- Ability to clearly articulate vision and objectives.
- Insurance industry awareness and involvement.
NIC National Interstate Corporation
Benefits :
We offerpetitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees. Job ID R3867
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