MAINTENANCE SUPERINTENDENT-1ST SHIFT

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Responsible for the overall performance of the maintenance team (exempt and non-exempt) at one of the manufacturing facilities within the NOW organization.
• Manages the maintenance and service of all processing, packaging and distribution equipment used to manufacture NOW products.
• Schedules repair, maintenance, and installation to avoid disruption to business operations. Maintains files and records of preventive and routine maintenance schedules, work completed, equipment manuals, warranties, etc.

Ensures proper troubleshooting of systems / equipment to minimize down-time and eliminate re-occurring of problems.

• Assists with maintenance projects including expense, improvement modifications, and capital projects. Reports on potential problems and progress on current projects in a timely manner.
• Drives and sustains the maintenance department performance metrics.
• Plans, developments, and implements procedures designed to minimize operating costs including downtime, labor utilization, overtime, material expenses, and outside contractors.
• Collaborates directly with the NOW engineering team on capital project execution in the Sparks facility. Ensures the proper installation and project deliverables are met with the goal of a vertical start up.

Including mechanic training, spare parts inventory, and documentation.

• Establishes best-in-class maintenance processes, including predictive and preventive maintenance strategies.
• Utilizes the computerized maintenance management system (CMMS) to track department metrics and make educated, data driven decisions.
• Leads and directs the workforce in problem identification, problem solving and implementing continuous improvement measures.

Employs a root cause mentality at all times.

Ensures compliance with all codes, ordinances, OSHA regulations, and safety rules for work performed by maintenance staff or subcontractors.

Ensures that all equipment has the necessary safety devices such as guards, safety switches, covers, etc.

Collaborates with the leadership team to manage department budget, including cost of spare parts and outside services.

Identifies and drives cost savings initiatives.

• Ensures key performance indicators in the maintenance area are met or exceeded. Measures efficiency and quality on a daily basis, with goal of meeting standards.
• Supports positive employee relations, fair treatment and respect in all aspects of interaction with employees; address employee concerns / requests in a timely and caring manner;

ensures all employees and ideas are respected and valued and their unique and diverse perspectives are leveraged to improve business results.

• Actively engages in the performance of his / her team through setting objectives and measuring performance. Serves as a coach and mentor to ensure the ongoing development of his / her team.
• Complies with safety and cGMP requirements.

SAFETY RESPONSIBILITY STATEMENT

Supports a culture of safe production and lab testing and exhibits safe work practices. Actively participates in the safety program by engaging in safety activities.

Effectively provides and accepts constructive peer-to-peer feedback on safety performance. Adheres to policies, procedures, SOP’s, safe work practices, and safety policies and procedures (SPP).

Reports ALL workplace incidents immediately. Communicates concerns to leadership, reports hazards, and provides input on prevention.

Properly uses, wears, and stores Personal Protective Equipment when required. Participates on safety teams and / or completes safety-related activities as part of regular job responsibilities.

Responsible for safe work performance in area. Ensures the completion of job safety analyses, safety inspections and employee training.

Acts as primary communicator of safe work practices and information to department. Facilitates employees’ participation in the safety activity card program and on safety teams.

Completes incident investigation reports and submits them to manager by end of shift on which the incident is reported. Conducts safety contacts and documents corrective and preventative actions.

Enforces company policies, procedures, SOP’s, SPP’s and safe work practices. Ensure implementation and enforcement of workplace health and safety requirements.

Ensures activities are complete to communicate, promote, and enforce safe work practices by supervisors and employees to ensure injury prevention efforts are effectively implemented.

Ensures safe production methods are considered in the procurement of materials and equipment.

SUPERVISORY RESPONSIBILITIES

Directly supervises the Leads and Maintenance Mechanics on all shifts. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance;

rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

• Bachelor's degree ( or and at least five years’ maintenance experience within a GMP environment or equivalent combination of education and experience.
• Course work or equivalent experience with basic concepts of engineering and physical science required.
• Minimum of three years prior supervisory experience required.

OTHER SKILLS AND ABILITIES

• Strong mechanical / electrical skills. Examples include : basic machine shop practices, welding, troubleshooting, pneumatics, hydraulics.
• Proven experience in project management execution.
• Experience in predictive / preventive maintenance programs and with Lean initiatives.
• Knowledge of safety related issues including compliance with local, state and federal regulations.
• Technically oriented, comfortable around machinery and plant environment.
• Ability to read and understand blue prints and other schematics.
• Intermediate proficiency in Word, Excel and PowerPoint skills.

COMPENTENCIES

• Safety Awareness - Considers the impact on safety when making decisions and ensures safety is top priority.
• Acts with Integrity Demonstrates responsible, ethical and honest behavior and models NOW’s core values.
• Leads Change and Innovation Challenges the status quo, embraces technology and process improvements, gathers ideas of others, high level of adaptability.
• Coaches and Develops Others Builds teams, develops and cares about team members, values and manages diversity, provides candid and constructive feedback.
• Communicates Proactively and Effectively Communicates clearly, candidly, directly and concisely. Keeps others informed and listens carefully to input and feedback.

Strong verbal and written communication skills. Approachable, relates well to others, engages people and helps them understand change, provides feedback, articulates clearly, and actively listens.

• Customer-Driven Servant minded leader in which excellent service is provided to all customers, sees business through the eyes of the customer, and acts with the customer in mind.
• Executes with Excellence Self-driven, action-oriented, drives for results and motivated to accomplish objectives in a fast-paced environment.

Displays a sense of urgency to meet all business objectives. Sets clear expectations and acts decisively. A cultural champion and demonstrates it through their actions.

Flexibility Ability to prioritize and to shift directions as business needs require. Maintains a positive attitude and high quality workload.

Ability to work a flexible schedule, including off shifts and weekends to support business need.

Leads through Positive Influence Ability to coach, mentor and train less experienced staff. Ability to lead the work of others and to mentor and develop front line supervisors.

Demonstrates strong character, builds partnerships, takes personal responsibility for actions, acts as role model to others.

Problem-Solving Reacts quickly and appropriately to opportunities and problems and makes sound decisions. Follows up in a timely manner to issues not immediately resolved.

Strong analytical skills to troubleshoot and resolve issues while driving towards root cause analysis. Strong decision making, ability to make independent decisions and ability to problem solve complex issues.

Ability to identify multiple solutions and implement the best solution.

• Quality - Strong attention to detail skills required.
• Servant Leadership - Exceptional capacity for managing and leading people. Assumes hands on participation when needed.

Ability to connect staff both on an individual level and in large groups. Capacity to enforce accountability and learn the strengths and weaknesses of the team so as to put people in a position to succeed and to maximize the development of employees.

• Achieves Results through Teamwork Open to diverse ideas, works collaboratively, holds self and others accountable, and involves others to accomplish individual and team goals.
• Time Management - Plans and organizes well, multi-task abilities, stays focused on priorities, visualizes and plans for the future, and executes tasks and projects in a fast-paced environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate with others, staff, write and use a telephone and a computer.

The employee frequently is required to move from place to place within the facility.

The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms, including overhead reaching and horizontally on a ladder;

ascend and / or descend stairs; bend, stoop, kneel, crouch, or crawl.

The employee may occasionally lift, move (in some cases drag items), slide, raise and / or place :

• Step on and off ladders and equipment at 24 inches.
• Grasp 50 lbs. of force.
• Push and pull 42 lbs. of force at 36 inches.
• Lift up to 60 lbs. from floor to waist.
• Lift up to 60 lbs. from 31 inches, carry for 5 feet and return to 31 inch surface.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works near moving mechanical parts.

The employee is frequently exposed to herbal aromas, dust, and / or airborne particles, some classified as allergens or irritants.

This position works in all areas of NOW’s manufacturing facilities with direct exposure to ingredients (powders and liquids), mixes (powders and liquids), equipment, and packaging.

Frequently exposed to all of the FDA designated major food allergens (Milk, Eggs, Fish, Crustacean shellfish ( crab, lobster, shrimp), Tree nuts (, almonds, walnuts, pecans), Wheat and Soybeans, except for peanuts.

The employee may work in high, precarious places and in outside weather conditions and is occasionally exposed to fumes, cold, and heat.

The employee is required to travel to other facilities.

The noise level in the work environment is usually moderately loud, and in some areas where louder hearing protection is required.