BRM, Quality Assurance and Regulatory Affairs

Working Location : MINNESOTA, BROOKLYN PARK

Workplace Flexibility : Hybrid

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose :

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus .

Please note : All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.

com, it is likely not legitimate.

Job Description

The Business Relationship Manager (BRM) will co-create, own, and drive the global IT strategy for the assigned Quality Assurance and Regulatory Affairs (QARA) business domains in alignment with the overall strategy and under guidance of the Lead BRM.

They will be accountable and responsible for maximizing the value of the related IT investment made in this area.

The primary purpose of the BRM is to effectively stimulate, shape, manage and realize the business demand for the IT investment in its assigned area across all geographies and business units.

From the perspective of the executive business leaders, the BRM is the business unit's frontline representative and advocate to the IT organization.

From the perspective of the IT organization, the BRM is the IT organization's strategist, coordinator, chief advocate, marketer and communicator.

The BRM will foster business customer intimacy in IT and continuously develop a symbiotic and aligned relationship with all the business stakeholders at Executive Level and below.

The job is conducted in line with our Core Values which are : patient focus, integrity, innovation, impact, and empathy.

Olympus is an equal opportunities employer championing a culture of equality, diversity and inclusion embedded throughout the organization and workforce.

Job Duties

• Plan, develop, own, and drive a global wide IT strategy for the assigned domain under the guidance of the Lead BRM, QARA.
• Foster, shape and manage the business demand for the IT investment in the assigned domain across all geographies and business units.

Select the appropriate approach to meet the business's needs, as well as manage dependencies (both risks and opportunities) between other domains.

Ensure that the prioritized demand is translated into valid IT solutions and clearly defined projects (appropriate scoping and clear benefits definition).

Consult the Lead BRM, QARA as needed in case of complex, large-scale or high-risk business changes.

With the support of the Lead BRM, QARA, establish and maintain a multi-year roadmap of the Business Capacity Model & the System Landscape for IT systems related to domains in scope;

synchronize it with Data Management, Business Intelligence and Operational Technology roadmaps. Identify and run the required global wide requests for proposals, analysis, recommendations, and execution with vendors.

• Communicate, coordinate, connect the business mission, plans and priorities to the application domains and related IT functions, and engage with the IT delivery organization(s) to plan and provide appropriate support.
• Once projects are in flight, the BRM will be accountable to satisfy IT delivery working closely with Solution Delivery, Insight and Analytics, and Infrastructure & Service Delivery teams.

After project completion, establish a learning & improvement review process to continuously enhance business value generation.

• Together with the Lead BRM, QARA, coach executive business stakeholders and their direct reports and continuously raise their digital literacy;
• enable them to articulate technology needs and requirements that will advance business performance; proactively share technology advancements and market success stories in the respective domain;

consult with Enterprise Architecture in developing the enterprise roadmap.

As the IT organization's advocate, support the Lead BRM, QARA in informing and influencing the domain executives so that they understand, support, and adequately fund projects that are in concert with IT goals, such as enterprise architecture and the infrastructure / application strategy.

Notify the business of IT plans and changes, and their impact on business performance or plans.

• Run an internal VoC process (Voice of Internal Customer) to evaluate levels of satisfaction with the IT service delivery and to identify improvements required in IT / Business Units in order to further increase the value delivered by IT projects and services.
• Advance the BRM capability beyond just the role and function by collaborating with the BRM community for continual improvement.
• Champion a culture of shared ownership and constant organizational evolution.
• Partner with stakeholders to identify opportunities to evaluate, sequence, andshape initiatives for strategic value.
• Innovate using knowledge and awareness of industry trends to identify new opportunities.
• Monitor initiative progress to ensure expectations are aligned with results and ultimately value.
• Other responsibilities / duties as assigned.

Job Qualifications

Required :

• Bachelor’s degree or higher in Computer Science, Business Administration (or equivalent and related experience).
• BRM Institute Certification would be a plus (not mandatory).
• 12+ years of IT experience, with minimum 5 years of experience with business stakeholder engagement or leading projects within the Quality or Regulatory domains at global MedTech or Life Sciences companies
• Experience with both solution consulting and implementation
• Minimum 5 years of experience in value creation and demand planning activities. Experience with Design Thinking, Value Stream Mapping, Business Capability modelling would be a plus.
• Strong working understanding of major business processes, key performance indicators, best-in-class practices, business, and technology trends in the assigned Business Domain.
• Experience in successfully managing Executive stakeholders in multiple geographies.
• Other Considerations (travel / hours availability, etc.) : Due to the global nature of the role, flexibility will be required for conference calls outside of local time zone business hours.

Preferred :

• Outstanding interpersonal and cross-functional collaboration skills.
• Strong listening and influencing skills across different cultures, at all levels of the organization.
• Strong business acumen and strategic thinking skills.
• Excellent critical thinking and leadership to challenge the status-quo.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on :

Competitive salaries, annual bonus and 401(k)* with company match

Comprehensive medical, dental, vision coverage effective on start date

24 / 7 Employee Assistance Program

Free live and on-demand Wellbeing Programs

Generous Paid Vacation and Sick Time

Paid Parental Leave and Adoption Assistance*

12 Paid Holidays

On-Site Child Daycare, Café, Fitness Center

Connected Culture you can embrace :

Work-life integrated culture that supports an employee centric mindset

Offers onsite, hybrid and field work environments

Paid volunteering and charitable donation / match programs

Diversity Equity & Inclusion Initiatives including Employee Resource Groups

Dedicated Training Resources and Learning & Development Programs

Paid Educational Assistance

US Only

Center Valley, PA and Westborough, MA

Are you ready to be a part of our team?

Learn more about our benefit and incentives .

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America.

For more information, visit www.olympusamerica.com .

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect.

We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and / or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and / or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities :

As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.

com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes : United States (US) Minnesota (US-MN) Brooklyn Park Information Technology (IT)