Search jobs > Frisco, TX > Patient representative
Job Type Full-time Description
Position Overview
The Patient Access Representative is responsible for all aspects of the registration process, insurance verifications, patient collections, referrals and scanning documents into the EPM system.
Essential Functions
- Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the request.
- Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.
- Effectively collecting patient co pays for their visit or collecting patient balance as needed.
- Maintain departmental goals and productivity parameters as set forth by Care Coordination Manager.
- Assist patients with filling out paperwork, questions or concerns regarding insurance, or balances.
- Covers co-workers and cross trains as necessary to meet the needs of the clinic.
Other :
- Assist team members as needed.
- Other duties as assigned.
Pay Information : $16.86 to $25.30 / hour
Requirements
Knowledge / Skills Abilities Required
- High School Diploma or GED required.
- 2 Years of medical office or customer service experience preferred.
- Excellent computer / 10-key skills.
- Knowledge with Word and Excel systems.
- Excellent interpersonal communication skills and customer service skills.
- Ability to maintain quality control standards.
- Ability to meet deadlines.
- Knowledge of EHR system is a plus.
- Type at least 40 WPM.
- Ability to multi-task and prioritize.
- Ability to remain calm under pressure.
- Ability to maintain quality control standards.
- Knowledge of HIPAA and OSHA requirements.
Salary Description 16.86 to 25.30
Patient Access Representative, Full-Time (1,000 Sign On Bonus)
The Patient Access Representative is the first point of contact for patients, business partners, vendors, and employees. Assembles patient forms and confirms patient identification. Maintains productivity as requested by Patient Access Manager. Completes patient registration activities, performs cle...
Patient Access Representative
The Patient Access Representative is responsible for all aspects of the registration process, insurance verifications, patient collections, referrals and scanning documents into the EPM system. Effectively collecting patient co pays for their visit or collecting patient balance as needed. Assist pat...
Patient Access Representative, Full-Time (1,000 Sign On Bonus)
The Patient Access Representative is the first point of contact for patients, business partners, vendors, and employees. Assembles patient forms and confirms patient identification. Maintains productivity as requested by Patient Access Manager. Completes patient registration activities, performs cle...
Receptionist - State Farm Agent Team Member
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agen...
Front Desk Receptionist - Bilingual Spanish
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. Experience as a Receptionist, Front Office Representative or similar role preferred but not required. ...
Customer Service Tolling Representative (Entry-Level)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Patient Service Representative
The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Creates an environment where our patients know they are a priority and provides spectacular service by doing what is necessary to take care of the patient. Focuses purely on t...
Front Desk Receptionist
Experience as a Receptionist, Front Office Representative or similar role preferred but not required. ...
Administrative Assistant 4
The main function of an administrative assistant is to provide high-level administrative support by conducting research, handling information requests and performing clerical functions. A typical administrative assistant acts as information and communication manager for an office. ...
Buckaroo Customer Service Representative in McKinney
Provide outstanding customer service to new and existing customers over the telephone and email with a booking rate goal of 80% or higher. Interact with customers and technicians, provide information in response to inquiries about service offerings and resolve customer complaints. This position is t...