Loan Processing Team Lead

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ : WTFC.

Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer.

Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas.

Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and discretionary or incentive bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
• Family-friendly work hours
• With 175+ community bank locations, we offer opportunities to grow and develop in your career
• Promote from within culture

Why join this team?

• We have a culture that encourages an entrepreneurial spirit
• We offer multiple opportunities for development and upward mobility

Job Description Summary

The Loan Servicing Team Lead supports the operational servicing functions of all bank locations by providing effective and efficient service to lending clients and branch associates;

acts as a team lead for the Loan Operations Loan Servicing Team by assisting with development of processes and procedures as well as the training of new associates.

Provides day-to-day direction and guidance in completing the daily processing functions including : Constructions Draws, Payoffs, Payments, Advances, Outgoing Wires and Loan Maintenance.

What You’ll Do

• Oversees day to day team tasks to ensure established turnaround times are being met.
• Assists in the training of new associates, as well as assisting existing associates with questions regarding the loan servicing process.
• Lead team in problem solving for complex issues and / or in developing new policies with supporting procedures.
• Identifies and implements process improvements and system flows to ensure work is accurate and efficiently handled to minimize errors and ensure high quality loan files.
• Assists in leading loan servicing processes, including updating and implementing new processes and procedures and establishing structure related to the loan process in accordance with various regulations.

Knowledge / Skills / Background / Experience

• Prior experience in loan operations and very good understanding of loan accounting systems and general ledger and finance interaction.
• Strong knowledge of banking regulations and compliance related to lending operations, entity structures, complex collateral and payment structures;
• ability to lead and motivate team; organized and able to multi-task; excellent written and verbal communications skills;

strong problem solving and critical thinking abilities; high initiative and desire to provide excellent customer service.

• Must have significant experience with commercial loans
• Must have significant back-office loan processing experience with commercial, residential and small business loans

Benefits

Medical Insurance

• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life.

To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices.

Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.