Barista - Full Time

About us :

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do.

This woman-owned business, which has been serving New York City for over four decades, is now a leading hospitality management company.

While the business was first founded in 1980 as a waitress staffing agency offering a flexible source of income for women in the arts, today we provide food service in an array of celebrated New York City cultural institutions.

You will find Great performances at Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater, among others.

We are equally known for corporate workplace dining and amenity programs, and of course, full-service catering, special events, and culinary festival production.

Great Performances is the nation’s first caterer to own and operate its own organic farm, Katchkie Farm located in Kinderhook, NY.

Progressive from the start, we consistently set the pace for industry best practices.

We are looking for a dynamic, hands-on Coffee Bar Manager with demonstrated managerial experience in restaurants. We are looking for someone to join our management team and grow within the company.

The successful candidate will be responsible for managing all F&B operations, including forecasting, budgeting, and inventory while maximizing sales and revenue.

The ideal candidate has the ability to successfully coach, develop, and discipline staff to ensure the guest experience meets the hospitality standards of the company.

We are committed to the art of hospitality and seek food and beverage professionals who share our passion for customer service with a personable and positive attitude.

Great hospitality relies upon skill and knowledge, but above all a warm and welcoming demeanor.

Our Vision : Building Community to Better Our World

Our Mission : Unleash Joy through Genuine Hospitality

Our Core Values :

Craftsmanship : developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People : creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability : upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration : aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good Through Food : engaging in action around food access, health and wellness, education, and philanthropy.

Responsibilities

• Provide high-quality and consistent coffee and tea-based beverages with a customer-comes-first mindset
• Anticipates client concerns and needs
• Maintain cleanliness of the cafe throughout the shift
• Restock food and beverage items as directed by management
• Perform opening and closing procedures
• Follow NYC Department of Health regulations

Qualifications

• 1 to 2 years of hospitality experience in a customer-facing position
• 1-year barista experience
• Passion for food, beverage, and hospitality
• Strong verbal communication skills, including the ability to describe menu items
• Anticipates guest needs and derives satisfaction from providing excellent customer service
• Professional demeanor and polished appearance with a warm and welcoming personality
• Experience with restaurant POS systems, cash, and credit card handling is a plus
• Strong work ethic, well organized, focused, attentive to detail with a sense of urgency
• Dependable and punctual
• Enthusiastic, team player with a positive attitude
• Ability to lift a minimum of 50 lbs, reach, bend, and stand throughout an 8-hour shift
• Food Handler’s Certificate a plus

Location : Manhattan

Schedule : Full Time, On-Site

Hourly Rate : $20-22, tips eligible

Benefits : PTO, 401K, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal-opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience.

Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.