SALON ASSISTANT

Job Description

Job Description

Are you a hospitality professional with experience in SPA and have a love for hospitality and genuinely exceeding expectations?

Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Salon Assistant.

This position has a competitive wage , depending on experience. All eligible full-time regular employees are also offered great benefits , including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals .

If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

ABOUT FISHER ISLAND CLUB HOTEL & RESORT

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina.

Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing.

No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs.

That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages , we are pleased to offer a variety of excellent benefits and career growth opportunities .

Job Summary :

The Salon Assistants are driven individuals focused on building long-term, value-based member relationships that enable the achievement of acquisition and retention goals.

The Salon Assistant creates, maintains and luxury salon environment to deliver results at or above company expectations.

The Salon Assistant is responsible for assisting with salon members and service staff sales support tasks relating to Salon.

This position plays a key role in the daily interaction and direction of all Cub members / staff. All tasks and assignments encompassing this position are to be performed with aim of achieving all Departmental / Club operational objectives at the highest level in support of the vision of Fisher Island Club.

In accordance with Fisher Island Club’s philosophy, all team members work together sharing a common goal of a successful and innovative club.

Team members are to demonstrate integrity, fairness, and honesty. These are the core values that we will live by in our daily interaction with all our external and internal members, guests,

Primary Responsibilities :

• Provides support to the salon service team and members , such as shampooing , and salon organization.
• Assist in maintaining Salon files ensuring the completion of all required forms.
• Initiate requests for and distribute new member cards / guest cards
• Ensure superior member service by sustaining a culture, through actions and example, wholly committed to listening to members and guests, understanding their needs, and exceeding their expectations
• Create and deepen relationships with members and enhance their sense of belonging and community within the club .during their salon visit
• Be knowledgeable about your job, the company, and our services, promotions, and business practices so that you can provide members and guests with consistent and accurate information
• Have knowledge of all Club events on seasonal calendar, amenities, and outlets
• Have knowledge of Club departments and management team
• Have knowledge of guest rules for all categories of Salon
• Perform additional duties as assigned.

Education / Experience :

• High school diploma or equivalent required
• Cosmetology license in the state of Florida.
• Professional with impeccable integrity and unquestionable ethical and moral standards
• Possess excellent written and oral communication skills.
• Be a team player in all situations who can work within the organizational structure of the company and who can also comfortably take supervision.
• Possess self-confidence and be disciplined
• Possess a professional personal appearance
• Possess high levels of energy and enthusiasm
• Must be able to work weekends / holidays and evening as required
• Responsible for maintaining confidentiality of all member information

Working Conditions :

• Work is performed in an a salon environment standing for extended periods
• Ability to a flexible schedule to include, but not limited to nights, weekends, and holidays
• Ability to work in a fast-paced environment and have ability to meet deadlines

This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Equal employment opportunity - Drug free Workplace