General Manager

Any Hour Group General Manager

Location :

Salt Lake City, Utah - Relocation is required

About Us :

Founded in 2021, the Any Hour Group has rapidly expanded to become a leading provider of home services across 30 locations in 10 states, boasting a dedicated team of over 2,000 members.

Our commitment to delivering exceptional service and fostering a positive work environment has driven our success and growth.

We pride ourselves on our innovative solutions and customer-centric approach, making us a trusted choice for homeowners.

As we continue to expand, we seek a dynamic General Manager to lead our teams and uphold our mission of excellence.

Job Overview :

The General Manager will oversee the daily operations of our Salt Lake City location, ensuring that all departments work efficiently to meet the needs of our customers.

This role requires a hands-on leader who is not only strategic but also able to lead and coach successful behavior and operations.

The ideal candidate will have a strong background in managing teams, financial acumen, and a passion for delivering outstanding customer service.

Apply for more details, we look forward to hearing from you.

Why Join Us?

• Growth Opportunities : As we expand, there will be opportunities for career advancement within the company and in locations across the Any Hour Group
• Supportive Environment : Work in a company culture that values teamwork, integrity, and a commitment to excellence; work with a proven playbook for successful business operations
• Impact : Play a pivotal role in shaping the future of the group and making a difference in our leaders, employees, and customers

Key Responsibilities :

• Leadership : Lead, mentor, and manage a team of service, sales, and install technicians, office staff, and other personnel to ensure the delivery of high-quality services
• Operational Oversight : Oversee all aspects of the company's operations, including scheduling, dispatching, and customer service, to ensure smooth and efficient processes
• Financial Management : Manage the company's budget, monitor financial performance, and work to improve profitability through cost-effective strategies and revenue growth initiatives
• Customer Satisfaction : Maintain and enhance customer relationships by ensuring prompt, professional, and quality service.

Handle customer escalations and implement solutions to improve customer satisfaction

Qualifications :

• Experience : 5+ years of management experience in a service-based industry, preferably in home services, construction, or similar fields
• Education : Bachelor's degree in Business Administration, Management, or a related field / equivalent experience is preferred
• Skills : Strong leadership and team-building skills, excellent communication abilities, and a solid understanding of financial management
• Attributes : Results-driven, customer-focused, with a strategic mindset and the ability to adapt to changing business environments
• Pre-employment background check & drug test

How to Apply :

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role.