Cloud Operations & Systems Engineer

Residence in or near Chicago is required

Job Description :

Residence in or near Chicago is required. We are a professional services firm dedicated to delivering exceptional support for our global Applications Platforms.

Our team is committed to maintaining high standards of service for our colleagues and clients through continuous monitoring, optimization, and automation of our infrastructure.

The Cloud Operations & Systems Engineer plays a crucial role in ensuring the observability and support of our mission-critical systems.

Responsibilities :

• Designing, implementing, and improving infrastructure / operations activities for automation, particularly with AWS.
• Monitoring and mitigating issues across a diverse production footprint.
• Troubleshooting and resolving issues in all environments with detailed root cause analysis.
• Contributing to team efforts in maintaining processes and tools for infrastructure, monitoring, and operations.
• Creating and refining tools and scripts to monitor and measure application performance.
• Implementing strategies for optimization, high availability, and recovery.
• Collaborating with cross-functional teams including Architects, Developers, and Software Engineers.
• Efficiently managing multiple work streams with clear and proactive communication of status, both as a self-starter and a team player.

Qualifications :

• Bachelor’s degree or equivalent combination of education and / or experience, with a preference for candidates holding a degree.
• A minimum of 5 years of experience in an Information Security role, with at least two years spent in incident response, threat analysis, or a security operation center role.
• Proficiency in two or more of the following areas : incident response, threat analysis, malware response, security operations, Network Security / next-generation firewall, proxy configuration, and management.
• Demonstrated experience in threat detection technologies, encompassing network or host intrusion prevention / detection systems (IPS / IDS), Endpoint Protection, Security Incident Event Management (SIEM), and data loss prevention (DLP).
• Proven ability to analyze security events, conduct initial triage, and determine appropriate next steps.
• Extensive experience in the development of security projects, management of security vendors or services, and familiarity with request for proposal processes and procedures.

Preferred Qualifications :

• Preferably Certified Information Systems Security Professional (CISSP) or equivalent.
• Preferably possess one or more of the following technical certifications : GIAC Certified Incident Handler (GCIH), GIAC Certified Forensics Analyst (GCFA), or GIAC Reverse Engineering Malware (GREM), EC-Council Certified Security Analyst.
• Strong organizational skills with keen attention to detail.
• Sound judgment and strong interpersonal communication skills.
• Demonstrated strong analytical and problem-solving abilities.
• Effective team player who works harmoniously with others.
• Ability to maintain confidentiality and exercise discretion.
• Performs well under pressure, managing multiple projects with competing deadlines and priorities.
The Offer :
• Medical
• Medical
• Dental
• Vision
• Commuter Benefits
• Student Loan Refinancing
• 401k Contribution Plan
• Family Planning
• And more!

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.