Vice President Human Resources

Vice President Human Resources Mission-Driven Organization

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Are you looking for a position where you can work on strategic initiatives and tactical human resources in a Vice President of Human Resources role?

Come join Morgan Memorial Goodwill Industries, where you will work for a mission-driven organization that makes a difference in people’s lives.

Morgan Memorial Goodwill Industries (Goodwill) is seeking an experienced, hands-on human resources executive to help this highly successful, well-regarded, community-based non-profit organization thrive and grow.

This position reports directly to the President / CEO and is responsible for all aspects of human resources : employee recruitment, retention, and engagement;

compensation and benefits; employee relations; safety and workers compensation; and employee training, development, and advancement.

The Vice President also serves as the Compliance Officer. This executive position serves as a change agent and process improvement leader in support of the organization’s goals and objectives.

To be successful, the individual must work in partnership with the President / CEO and be a trusted advisor. The individual will also need to develop strong, collaborative relationships with the other members of the Executive Team and organizational leadership in order to promote Goodwill’s strategic direction and support the organization’s expansion and growth.

Responsibilities

The incumbent will be responsible for human resources functions across all Goodwill sites and for all employees and will be expected to :

• Take the lead role in planning and implementing strategic initiatives and operational practices to recruit, retain, support, motivate, and educate all levels of staff.
• Provide advice and guidance to the President / CEO and the Executive Team on the human resources implications of plans and actions.
• Formulate new or revised human resource policies, procedures, and programs to align human resources activities and objectives with the mission and strategic objectives of the organization and to ensure consistent application throughout the organization.
• Articulate and find ways to advance the organization’s commitment to diversity, equity and inclusion in all aspects of the operation including an emphasis on cultural competency.
• Manage and mentor a team of Human Resources professionals.
• Oversee benefits and retirement programs to assure that they are affordable and competitive through vendor selections, determination of program components, and price negotiation.
• Complete the audits and filings associated with benefit and retirement programs in conjunction with the Vice President of Finance / CFO.
• Staff the Compensation Committee of the Board on executive compensation issues.
• Design and implement a talent management strategy to attract and retain employees.
• Develop and manage the budget for human resources and benefit-related expenses in collaboration with the Vice President of Finance / CFO.
• Serve as Corporate Compliance Officer, including chairing the Incident and Safety Committees, reviewing incident reports, and overseeing investigations when needed.
• Prepare and analyze statistical data and reports to identify employee trends.

Requirements

The successful candidate will be a seasoned Human Resources executive who has the following experiences and characteristics and who is willing to work with a staff which is primarily on-site with some opportunities for remote work :

• A minimum of 15 years of progressive human resources experience with at least 5 years in a leadership role in a complex organization.
• Bachelor’s degree required; master’s degree preferred.
• Broad understanding of compensation and benefits, recruitment and retention, employee relations, leadership training, employment laws, organizational development and change management.
• Demonstrated enthusiasm for recruiting, training, developing and supporting staff.
• Track record of working in multi-site organizations with significant numbers of hourly staff (e.g. retail, hospitality, human services, health care, property management).
• Experience championing diversity, equity, inclusion and belonging strategies based on cultural competence in the workplace.
• Proven history of successful partnerships with CEO and senior management teams. Experience working with board compensation committees a plus.
• Strong analytical skills, a clear understanding of systems and processes, and an orientation to leverage systems to streamline and automate.
• Ability to think strategically while focusing on tactical and operational issues.
• Team building and collaborative problem-solving skills.
• Excellent computer skills and comfort working with technology solutions.
• Acceptable results of background checks in accordance with Goodwill policy.
• A sense of humor.

About the Organization

Goodwill is a community-based non-profit organization headquartered in Roxbury that was founded in 1895. Its mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work.

It serves thousands of people annually through its job training and career services.

Goodwill has job training centers in Roxbury, the North Shore and the Pioneer Valley. It also provides on-the-job training in housekeeping and maintenance at multiple additional sites.

• Goodwill is well known for its retail social enterprise which provides access to high-quality clothing and household goods at reasonable prices for individuals and families looking to stretch their budgets;
• jobs and economic vitality for the communities where the stores and operations are located; on-the-job training opportunities to program participants;

and a means of collecting and recycling clothing and household goods. Goodwill’s extensive retail operation includes 14 stores and 15 additional donation sites across Massachusetts.

Goodwill employs 316 full- and part-time staff, most of whom are hourly. There are also more than 200 paid trainees on an ongoing basis who are hourly, as well.

The staff is multi-lingual and multi-cultural.

Morgan Memorial Goodwill Industries

Goodwill is an affirmative action / equal opportunity employer.

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