The Millcroft Inn & Spa is seeking Full-Time Guest Services Agents to join our wonderful team!
As a Guest Service Agent, you will assist Guests with room check-in / out, information and other related duties in a prompt, courteous and professional manner.
Please note this position requires open availability including evenings & weekends*
What you'll be doing :
- Register guests and assign rooms.
- Accommodate special request whenever possible.
- Assist in pre-registration and blocking of reservations when necessary.
- Check out guests on a regular ongoing basis.
- Develop a thorough knowledge of room rack and packages, room locations, types of room and costs of various rooms.
- Liaison with housekeeping and other departments to ensure up-to-date guest room availability is monitored frequently.
- Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts;
maintain keys for rooms and issuance of safety deposit box keys.
Assist bell staff with luggage when required.
What you'll bring to the team :
- Grade 12 Education as well as tourism / hospitality courses at college / university beneficial.
- Minimum of 2 years front desk experience or related college course.
- Switchboard knowledge and / or training required.
- Previous up-selling and / or sales experience is considered an asset.
What's in it for you?
- Permanent Employment Opportunities
- Benefits & RRSP Matching
- Free Meals
- Discounts on food, room rates, retail and spa services
- Company Social Events & Team Member Recognition Programs
Guest Service Agent
Guest Service Agent/Front Desk Agent. Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!. Customer Service – Responds promptly to customer need; Res...
Guest Services Agent
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La ...
Guest Service Agent
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Service the shoppe and the pour by ensuring gue...
Guest Service Agent - Homewood Suites San Francisco Airport N
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would be responsible for greeting and registering guests an...
Overnight Guest Service Agent
He initiated a new Guest Service, Guest, Agent, Overnight, Service, Operations. ...
Guest Service Agent
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will...
Guest Service Agent
Guest Service Agent Park Hotels & Resorts El Segundo CA. Greets and registers guests, providing prompt and courteous service. Promotes hotel services, amenities and upsells products to the guests. Ensures guest knows location of room, and arranges for team member to accompany guest to room. ...
Guest Services Agent
Through attention to detail, ensuring guests feel special & appreciated, and always doing everything you can to accommodate a guest's request all Guest Service Agents play an integral role in providing lasting, happy memories through genuine service and thoughtful amenities. Guests Service Agents wo...
Guest Service Agent
As a Guest Service Agent, you will assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner. Register guests and assign rooms. Check out guests on a regular ongoing basis. Liaison with housekeeping and other departments to ensure up-to...
FT Guest Service Agent Overnight
An Overnight Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would be responsible for greeting and registerin...