Seeking a Workstation Support Analyst for an opportunity in Columbia, SC. Candidates must be eligible to earn a low-level US security clearance.
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
Work arrangement :Summary :
Responsible for configuring, installing, and maintaining desktop software and hardware. Provides technical support and guidance to users.
Preferred certifications :
Active Comp Tia A+
Minimum required work experience :
2 years of technical operations support experience
Job / class description :
Monitors / updates dispatch system and works incoming tickets as assigned. Provides troubleshooting, technical support and development of end-user guidelines.
Configures, installs, monitors, and maintains IT users’ workstation software and hardware. Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by IS purchasing.
Ensures proper configuration and adherence to security configurations and settings.
- Tests, troubleshoots, maintains, modifies, validates and documents application packages.
- Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues.
- May perform administrative tasks such as reporting, ordering replacement parts, and tracking status / inventory of items.
- Keeps apprised of new technologies related to workstation support procedures.
Required knowledge, skills, and abilities :
- Printer Support
- Team Player
- Asset Management
- Self-Motivated
- Fast Learner
- Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software. Able to provide on-the-spot training to users.
- Understands operating systems imaging concepts.
- Able to make recommendations on selection of hardware and software products to address business requirements.
- Familiarity with computer and workstation equipment.
Preferred knowledge, skills, and abilities :
- Microsoft Office
- Cisco
- Active Directory
- McAfee Anti-Virus
- Able to assist in the support and maintenance of the overall infrastructure.
Work environment :
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Routine transporting of items up to 30 lbs. Transporting items up to 70lbs on occasion.
Required education / equivalencies :
- Associate Degree in Computer Science, Information Technology, or other job related field.
- OR 2 years of job related work experience.
J-18808-Ljbffr
Workstation Support Analyst
Title: Workstation Support Analyst. Keeps apprised of new technologies related to workstation support procedures. We have a sub team of 15 members of the greater team of 70 for all of Workstation Support. This position could be building, backing up data, installing software, and deploying new workst...
Workstation Support Analyst
Hansen Talent Group is hiring a Workstation Support Analyst to work with a large enterprise in Columbia, SC. Provides technical support and guidance to users. Familiarity with computer and workstation equipment. ...
Analyst, Workstation Support
Job Title: Analyst, Workstation Support. Keeps apprised of new technologies related to workstation support procedures. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Provides technical support and guidance ...
Workstation Support Analyst
Keeps apprised of new technologies related to workstation support procedures. Provides technical support and guidance to users. Provides troubleshooting, technical support and development of end-user guidelines. Configures, installs, monitors, and maintains IT users’ workstation software and hardwar...
Workstation Support Analyst
Hansen Talent Group is hiring a Workstation Support Analyst to work with a large enterprise in Columbia, SC. This individual will be representing workstation support on major projects. This position could be building, backing up data, installing software, and deploying new workstations to users in o...
Workstation Support Analyst
Keeps apprised of new technologies related to workstation support procedures. Provides technical support and guidance to users. Provides troubleshooting, technical support and development of end-user guidelines. Configures, installs, monitors, and maintains IT users’ workstation software and hardwar...
Analyst, Workstation Support
Job Title: Workstation Support Analyst (). Line of Business: Workstation Support Central Deployment. This individual will be representing workstation support on major projects. Keeps apprised of new technologies related to workstation support procedures. ...
Desktop Support Analyst
Desktop Support Analyst - Columbia, SC. Responsible for configuring, installing, and maintaining desktop software and hardware. Provides technical support and guidance to users. Provides troubleshooting, technical support, and development of end-user guidelines. ...
Help Desk Analyst
The Help Desk Analyst provides support for incident resolution and requests for the CFS Help Desk. The Help Desk Analyst is responsible for collecting information through a customer conversation, accessing support tools, and engaging with additional support staff. The Help Desk Analyst also supports...
Help Desk Analyst
Junior Tier 2 Help Desk Analyst. If you join our team in this role, you will serve on a Tier 2 technical support helpdesk providing remote and over-the-phone administration, support, and technical assistance to our government client. IT help desk support experience in a Windows Active Directory envi...