POSITION DESCRIPTION
- The ideal candidate will be responsible for key account management, identifying and pursuing MRO & project sales opportunities, customer development, and profitable business expansion in the assigned region.
- Influence specifications, deepen relationships with engineering firms, end-users and OEMs, as well as work with customer engineering groups to shape preference for company’s Flow Controls products while supporting the local representative efforts.
- Maintain and expand customer base via current sales channels; building and maintaining rapport with key customers; identifying new customer opportunities.
- Develop strategies for approval of products in the regional AML and vendor lists.
- Identify each market segment and obtain necessary approvals required for that market segment entry and initiate the process to obtain the same under guidance and direction of company.
- Assist local representatives in gaining new customers, capturing new accounts. Evaluate and propose levels of inventory to distribution to adequately support the business expansion in the region.
- Be aware of customers’ inquiries and orders - assist in handling negotiations, adjustments, and complaints.
- Follow up on quotes and report status regularly in CRM.
- Solicit and recommend product lines by identifying new product opportunities, surveying customer requirements and trends.
- Coordinate & collaborate with all appropriate departments and personnel to ensure customer satisfaction.
- Maintain and develop professional / technical knowledge through relevant professional associations while serving as a technical resource for others in the organization.
- Communicate regularly with management on sales goals, market trends, challenges, and opportunities.
- Review all accounts, attend training, and work with factory representatives regularly.
- Address and resolve all customer requests with a positive approach.
- Act as a technical resource for customers and others in the organization.
- Implement and follow up on sales directives from management.
- Review and evaluate inquiries received and forward them to inside sales department along with all the detailed analysis and observations, for quotation.
- Give feedback on the discussions and pricing to the company and negotiate as per guidelines given by company with the customer for finalizing the order.
- Provide guidelines to the engineering team whenever required to support the decision and selection of the best product offering.
- Support company when requested in any related commercial or technical activities to be performed in the assigned region.
- Maintain job-related confidentiality.
- Resolve conflicts respectfully and in a timely manner.
REQUIREMENTS
- Proven work experience in industrial valve outside sales - minimum 5 years
- Preference given to candidates with 4-year technical or business degree
- Excellent knowledge of MS Office and computer applications
- Self-motivated, professional, team player, proactive, sales oriented, independent thinker.
- Familiarity with CRM practices along with ability to build productive business professional relationships.
- Highly motivated with a proven track record in sales
- Excellent selling, communication, and negotiation skills; comfortable with cold calls
- Prioritizing, time management and organizational skills
- Ability to travel independently, as needed, and manage travel schedule.
- Ability to create and deliver sales & technical presentations tailored to the audience.
- Ability to communicate effectively verbally and in writing
- Understands and adheres to organizational and departmental policy and procedures
- Relationship management skills and openness to feedback
COMPENSATION & BENEFITS
- Competitive compensation package commensurate with experience
- Company-paid healthcare / dental / vision for employee, 401(k) w / match, paid vacation, among other benefits
- Equal Opportunity Employer
3 days ago