Learning & Development Partner

At North Memorial Health you will be a valuable member of our inclusive and nurturing team that values professional growth, offering big benefits like tuition reimbursement and a supportive culture with a world of education and training opportunities.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care / urgency centers and emergency care offerings covering five counties.

Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center, and Level III NICU.

Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state ( 5,000 deliveries per year and over 60,000 babies delivered).

Both have been named to the 2022 Fortune / Merative 100 Top Hospitals list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

• Adoption Reimbursement up to $3000 per child!
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition!
• Education / Tuition Reimbursement
• 24 / 7 Fitness Center Access for all benefit eligible team members!

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team.

We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients.

We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome.

Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. Some of these initiatives include :

• Addressing system racism and inequities through our Safer Work Environment (Safer) initiative
• Use of pronoun badges and preferred names
• Encouraging cultural awareness through education and training

About this position

The Learning & Development Partner has a passion & energy for onboarding our new team members helping them to connect their unique self to our mission, vision and values through the lens of strengths.

The Learning & Development Partner collaborates with key stakeholders to identify, develop, facilitate, and optimize the organization’s learning and development programs and initiatives, with emphasis on the new team member onboarding experience.

This position will provide learning program oversight throughout the North Memorial Health system in support of team member and team leader education;

including overarching management and coordination of the New Team Member Experience program and events, curriculum design and development, competency management, and other learning needs that should arise for the organization.

This position will serve as a resource and business partner to leader stakeholders and educators to assist in departmental learning and training efforts.

Scope of responsibility spans all clinical and non-clinical areas across the system. This position actively and consistently demonstrates the mission, vision, values and guiding principles of North Memorial Health.

The Learning & Development Partner will have primary responsibility for both classroom learning and online learning.

Requirements

Education

Bachelor's Degree in associated field, such as HR, Education, Communication, Healthcare or minimum six years of progressive experience in a learning and development / organizational development role.

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Master’s degree in Human Resources Development, Organizational Development, Leadership Development, or related field is preferred.

Experience

• Minimum of four (4) years designing and developing core education programs. Preferred experience in healthcare and oversight of required learning and competency management.
• Minimum of at least three (3) years managing teams or projects.
• Minimum of at least three (3) years of instructional design experience.

Knowledge, Skills and Abilities

• Demonstrated knowledge and application of adult learning theory and sound instructional design principles.
• Strong stakeholder management practices.
• Strong classroom facilitation experience, classroom management techniques, and virtual classroom delivery expertise.
• Demonstrated proficiency in online learning tools such as Articulate Storyline 360 or Adobe Captivate.
• Demonstrated ability to work with a wide range of sensitive and confidential issues.
• Demonstrated problem solving and judgment capabilities.
• Strong communication skills with demonstrated ability to express ideas and information clearly and concisely, both in written and oral form, in a manner appropriate to the audience.
• Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others.
• Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations.
• Effective planning, organizational and detail-oriented skills with the ability to prioritize multiple projects and adjust workload accordingly.
• Must take initiative, be self-motivated and an independent, accountable, dependable performer.
• Willingness to learn and adapt to new responsibilities.
• Ability to maintain quality, safety, and infection control standards.
• Demonstrated proficiency in virtual classroom tools such as Microsoft Teams.
• Demonstrated proficiency of Microsoft Office, with demonstrated capability in Word, Excel and PowerPoint, and Learning Management system.
• Must be able to read, write and speak effectively in English.

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway.

You may still be the right candidate for this or other roles.

North Memorial Health is an equal employment and affirmative action employer. North Memorial Health does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, creed, status with respect to public assistance, or other protected class status.

North Memorial Health provides reasonable accommodation to disabled applicants and employees and takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to protected class status.

If you believe that you have been treated in a way that does not conform to these statements, please contact our HR Service Center : 763-581-6947.

If you need a reasonable accommodation, due to a disability, or to assist with the application process, please contact our HR Service Center : 763-581-6947.

INSPECTION OF AAP

North Memorial Health is a Federal government contractor or subcontractor.

As a part of our obligations under law, we must develop a written Affirmative Action Program for Individuals with Disabilities and Protected Veterans, as specified by law (AAP).

This AAP is available for inspection by applicants and employees in the Human Resources Office during normal business hours.

Link to Policy

North Memorial Health

Be challenged. Be empowered. Be accountable. Join an empowering, supportive, and responsive environment that delivers unmatched customer service - not only for the community we serve but our own team members, too.

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